Application: maya.exe Error: Access violation - code c0000005

[himinglaeva47]

Date/Time: 2023-10-08 16:24:05 -07:00
Application: maya.exe
Error: Access violation - code c0000005 (first/second chance not available)
Crashed Module Name: ai.dll
Exception Address: 0x00007fff95b757a0
Exception Code: c0000005
Exception Flags: 0
Exception Parameters: 1, 24b08621268

After building a rig using advanced skeleton I get this error when trying to render. I went and tested the render using a file before I started rigging and It works fine. Any ideas how to fix the problem?

Thank you

[himinglaeva47 · Accepted solution]

Ok, the problem is you cant enable smooth mesh preview or it will crash arnold.

[angeldak0ta91]

This is really the issue?  How can I render a smooth model if this is the case?  I am having such massive rendering issues, I cannot render at all and this is one of the errors im receiving, if I receive any at all.  Often it just crashed to desktop with no errors.

Here is the details of one crash from windows event viewer:

Faulting application name: maya.exe, version: 24.2.0.1186, time stamp: 0x653044a8
Faulting module name: Qt5Core.dll, version: 5.15.2.0, time stamp: 0x651b5f6c
Exception code: 0xc0000005
Fault offset: 0x00000000001d6a3b
Faulting process id: 0x0x9568
Faulting application start time: 0x0x1DA42680503ADCE
Faulting application path: C:\Program Files\Autodesk\Maya2024\bin\maya.exe
Faulting module path: C:\Program Files\Autodesk\Maya2024\bin\Qt5Core.dll
Report Id: acc9602e-8998-41c6-998e-ffc992a030da
Faulting package full name:
Faulting package-relative application ID:

[himinglaeva47]

Select your model, then on the right hand side, click the attributes tab. Select Arnold scroll down the drop-down menu to subdivisions choose catclark enter Iterations to 3. Iterations may vary, depending on the density of your mesh. Select Your model again, and press one on your keyboard. Try to render and see if that helps. 

[angeldak0ta91]

thanks, its not working.  Nothing is.  Even rending a basic square!

[himinglaeva47]

Oh

[himinglaeva47]

Oh have you tried reinstalling arnold? Do you have lights in your scene? I’m just checking these just in case you’re new to maya. 

[angeldak0ta91]

Yes ive resinstalled Arnold many many times, ive also resintalled Maya, and ive also formatted my entire PC and reinstalled windows too.  There is a light, but it doesnt seem to make a difference to the crashing.

[himinglaeva47]

I’m sorry then I dont know maybe hardware issue.