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Anonymous
Not applicable
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Message 1 of 4

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Anonymous
Not applicable

HI

After open inventor i have an issue with this 2021 version when use a HOLE command the inventor be closed 

 i update grafic card & windows update and update inventor to the latest version but the problem not solved

please help me

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Message 2 of 4

sundars
Autodesk
Autodesk
Accepted solution

Hi @Anonymous 

 

Did you get a crash report dialog when Inventor closed? If so, can you send me your email address you typed into that dialog so i can look it up.

 

Please update to the latest Inventor 2021 updates and see if the problem goes away (we have 2021.2 available now).

 

If the crash continues to happen, please post steps to reproduce along with your part/assembly file and I will be happy to take a look.

 

Thanks

-shiva

 

Shiva Sundaram
Inventor Development
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Message 3 of 4

Anonymous
Not applicable

hi dear shiva

my email adress is felezat94@gmail.com

my carsh isnt solved 

please email me i have one question again

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Message 4 of 4

sundars
Autodesk
Autodesk

Hi @Anonymous 

 

Unfortunately, I am not able to find your email in our crash system database. I will continue to look. It's possible the system is undergoing year end maintenance.

 

In the meanwhile, please go ahead and post your question here so other forum experts can see it and respond. We also have a forum for general Inventor questions.

 

Thanks

-shiva

Shiva Sundaram
Inventor Development
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