Provide option to Uninstall Inventor Read-Only for Pro Users

[subin.cletus]

Please provide an option to uninstall Inventor read-only for Professional users.

When using Vault many times the Inventor Read-only opens and then gets registered as the primary application for Inventor files. (IAM, IPT,IPN and DWG )

If the user has many assemblies open in Inventor Professional the only way to workaround is to close both Inventor and inventor Read-only.

Then Open Inventor Professional again to get it registered as the primary application . 

This wastes lot of time for the user.

Thanks

Subin

[mikeh4]

Yes a big agreement.  Or if uninstalling is not an option since it's runs on the Inventor install, build the option into Vault to set  the Default open with Inventor. Right now you can force it to go to read only, but you can not force it to go to real Inventor.

I believe it jumps to IV read only if a DWF is not present in vault.

Regards

[ihayesjr]

@subin.cletus and @mikeh4 

Are you users constantly using the "View in Window" option inside the Vault client by accident?

[mikeh4]

Believe most of this is true, I'm going off of memory from a few weeks back.  I can confirm the work flow if you need me to.

So if there is not a DWF in vault they click view in window and it opens RO.  At that point it opens IV Read Only.  So now going forward if they are in vault and click OPENit now opens in read only because that is either "Default" or "Last Opened Version" when in reality they wanted to open it in full IV.  So now to remedy you have to close IV RO.  Open IV.  Close IV (I believe) to have the registry reset to full IV as last run version then we're back in business.  Then go back to Vault since you already searched for it and click open again.  Then we have it open in full IV.  A bit clunky and time consuming.

I believe the primary place this happens is with  2021 and forward Inventor view doesn't install.  If we have a new PC that never had Inventor View on it, it kicks over to IV RO then the trend starts.  If a guy has Inventor View from an old install then he's less likely to see the issue as he has Inventor View.

I myself have run into this scenario in day to day work.

Regards!

Mike

@ihayesjr @subin.cletus @steveh3 

[ihayesjr]

@mikeh4 

Your workflow statement is correct. The key is telling the users not to use the View in Window option to avoid the registration command.

Can you post your idea on the Vault Ideas board for a different Vault workflow?

We can investigate if there is something better we can do with the View in Window command.

[subin.cletus]

@ihayesjr

I do not use the "View in Window" option in Vault.

Why would I use a IV RO when I have the IV professional version.

I am not the first user facing the issue please see the "Solved" Topic in Inventor forum.

Inventor Read Only Mode is a problem when using Vault - Page 2 - Autodesk Community - Inventor

https://forums.autodesk.com/t5/inventor-forum/inventor-read-only-mode-is-a-problem-when-using-vault/... 

@mikeh 

Please see my suggestion in the above link, exactly what you have suggested that why IV cannot be set as the default application for files opened from Vault.

Thanks

Subin

[mikeh4]

Idea Submitted:

https://forums.autodesk.com/t5/vault-ideas/add-full-inventor-in-vault-options-as-default-program-for... 

Thanks Irvin and Subin

[ihayesjr]

@subin.cletus 

I am confused about your comment "I do not use the View in Window option in Vault."

If you don't use View in Window, Vault won't call Inventor Read-only with the "Open" command.

[subin.cletus]

 @ihayesjr As per your comment 

"I do not use the View in Window option in Vault."

If you don't use View in Window, Vault won't call Inventor Read-only with the "Open" command.

This is precisely the issue !!!

Without invoking the "View in Window" in Autodesk Vault ,suddenly Autodesk Vault decides to open the files in Inventor RO.

Closing Inventor RO  without closing the Inventor Professional and again trying "Open" command on any file in Vault again opens the file in Inventor RO and not in Inventor professional

As already explained many times earlier the only way to resolve this at user level is to 

1. Close Inventor RO
2. Close Inventor Professional and all files open in the application (Total waste of the user's time)
3. Open Inventor Professional.
4. Open file from Vault (And pray that the file opens in Inventor Professional)
5. If again Inventor RO opens repeat steps 1 to 4

The most annoying thing is that no one can predict when the issue will occur for a user. 

I have faced this same issue upto 6 times in a span of 5 hrs and on other days this never occurs .

As a product manager for Autodesk Vault please look into this BUG in Autodesk Vault and provide the users a concrete solution as I am not the first to raise this concern.

Thanks

Subin

[ihayesjr]

@subin.cletus 

Vault only opens Inventor Read-only when the "View in Window" command has been executed at least once.

In your steps, how did Inventor Read-only get opened prior to step #1?

If Inventor Read-only is executed outside of Vault, Vault will open it with the Open command or the View in Window command because it is the active version of Inventor.

So, if your users are experiencing Vault opening Inventor Read-only without using the "View in Window" command or opening Inventor Read-only outside of Vault, please provide some re-producible steps along with creating a product support ticket so that we can investigate what is causing this to happen.

[ihayesjr]

@subin.cletus 

One other thing to try, rename the InvRO.exe file located in the "\Program Files\Autodesk\Inventor 2022\Bin" folder.

[subin.cletus]

Dear @ihayesjr ,

For First comment

" if your users are experiencing Vault opening Inventor Read-only without using the "View in Window" command or opening Inventor Read-only outside of Vault, please provide some re-producible steps along with creating a product support ticket so that we can investigate what is causing this to happen."

Yes Inventor RO opens without using "View in Window" or "Opening Inventor RO outside of Vault". The main problem is reproducing the error as I have already explained earlier because some times it may not occur for weeks and some time it may occur multiple times in a single Day.

Please share the link to open a product Support ticket.

For Second Comment

I have renamed C:\Program Files\Autodesk\Inventor 2020\Bin\InvRO.exe to InvRO-.exe

If this resolves the issue it would be very helpful.

Thanks

Subin

[ihayesjr]

@subin.cletus 

Log into the https://management.autodesk.com and click the support case button at the top.

[subin.cletus]

Dear @ihayesjr ,

After renaming the InvRO.exe

C:\Program Files\Autodesk\Inventor 2020\Bin\InvRO.exe

Today the following warning was displayed 

On Opening files again from Vault  the file opened in Inventor Professional in place of Inventor RO.

I did not have to close Inventor Professional so the renaming works as InventorRO was not opened and hence not registered as the primary application for CAD files.

Thanks

Subin.

@mikeh4 

@saurabh.lahamate 

[autodesk-MM]

I love View in Window option as its fast and doesn't create any trouble. I hate InventorRO though, It's annoying, slow and always throws an error when opening, and then wants to register. It is also loading when I want to open a model or view at random.

InventorRO should be dedicated to users who doesn't have Inventor and as soon Inventor is present InventorRO should be automatically disabled.

Invetor users  wants  to open models from Vault in Inventor not Inventor RO and if they want to view it in Vault-they wants to view it in a View in Window or Inventor- NOT inventorRO! Silly addition and very annoying.

Please add option to uninstall/disable or as suggested at the top default add Inventor as a default viewing app in Vault.

Thanks

[ihayesjr]

@autodesk-MM 

If the Inventor user wants to use Inventor with Vault, they just need to use the Open command, not the View in Window command. View in Windows is meant as a temporary open of the file. The user cannot check out the file in this view. If there is a DWF file for the Inventor model, the Autodesk Viewer is used with the View in Window command, not Inventor Read-only.

[autodesk-MM]

@ihayesjr 

I see you don't know what you are talking about, from 2020 open in inventor from vault doesn't work properly.

Once again,  when I want to use view in window command I want to see it in the window not in RO mode. When I use open command I want to open files in inventor not in RO mode, and definitely not in second session of inventor. From 2020 version I am getting all the above at random and when InventorRO opens I am getting error windows first with temp files, then with project files and then register window.  From my experience issuing a new version should mean "better", when it comes to inventor that is a downslope ever since we've lost dark UI and Autodesk don't give two f*** about.

My conclusion is Inventor RO sucks and need to have a disable option. 

[mikeh4]

@michalmierzynsk

For us the issue arises when Design Review isnt installed or the DWF doesn't exist so in response Vault tries to use RO from the View in Window selection.

For 2021 and earlier our work around for us to eliminate the RO issue is to install Design Review and Inventor View manually as it doesn't install with vault/IV any more.  Then you have to go into the Vault options and set them per the screen shot. 

For Vault 2022 and later using the Large Model Viewer aka Autodesk Viewer we use slightly different settings.

Note in both these case you have to Open full Inventor and Close it to make it the last run version and your issues should go away.  This takes some extra software and a few settings, but it does get rid of the RO issue.

@ihayesjr 

I think my suggestion at the top is the easiest fix (I'm not a coder 😊) as it definitely is an issue with the frustration levels in the responses.  Long term giving the Option setting to use Full Inventor when the DWF isn't present would get rid of most frustration in the conversation and the need to install Inventor View and Design Review.

As a Full Inventor user I use view in window a lot, so I don't clutter up my workspace with lots of files and because View in window is faster and gets me the info I need.  Especially with the Autodesk Viewer in 2022.  Kudos to the Vault group on that.  If I need to edit it or get info that I can't get out of the View in Window I do the open.

Regards

Mike

[ihayesjr]

@mikeh4 

Thanks for the suggestion on adding Full Inventor to the options menu. We can look into that.

[jason-dave.baker]

@ihayesjr

the main problem is that the "view in window" button is right underneath the open button. And once you click it, you cannot revert the vault to go back to opening every files in Inventor unless you completely close both Vault and Inventor programs. 

I mostly only press the View in window by mistake and never use it otherwise since, as many mentionned, I use Inventor, so i don't need IRO

One option would be to place the VIew in window further down in the menu.

Another option would be adding a button at the bottom of the menus giving the option to activate or deactivate certain buttons that we don't use une the menu.

In Solidworks, they have this "customise Menu" button at the bottom that, when activated, shows checkbox to either activate or deactivate certain commands in various scroll down menus, so that user can simplify the menus with the commands they mostly use.

[fredric.linanderSFHD2]

Yes, please fix this..