I cant install Inventor Student Version

[Anonymous]

Good afternoon!

I had to do a restore on my computer, and I lost all the programs I had, including Inventor (student version), and today I was trying to download through the Autodesk account, but says error at the end, and do not installed the program.

await answers

Thanks

[matthew.d]

Hi @Anonymous,

Welcome to the community!

Sorry to hear about the issue. Have you tried disabling your antivirus and installing from the virtual agent? Could you provide a screenshot of what you are seeing?

[matthew.d]

Hi @Anonymous,

Nothing seems to be attached here. Could you try it again? Thanks!

[Anonymous]

I sent JPEG image of the printscreen.. When i click install , the files are downloading, but suddently it appears "installation fail" and appear an red "X" mark on the programs that are include in Inventor Pack. If i turn off anti-virus should it work?

Enviado do meu iPhone

[lynn_zhang · Accepted solution]

Hi @Anonymous

Please turn off your firewall and anti-virus then try the installation again. If that still doesn't work, please re-download the program from our Virtual Agent (click on Download Links, choose product and version). 

[Anonymous]

It worked! thanks for your help! 😄

[lynn_zhang]

@Anonymous

Awesome! You're welcome! Glad to hear it worked.