VMware performance issues

[awelton00]

I am running Inventor 2023.1 Build 208 in WMware workstation 16.2.4, and I seem to be having severe performance issues. Fusion360 is accessing my graphics card just fine and performing well, but Inventor is reverting to software graphics every time I restart it. I have the latest VMware tools installed, windows is fully updated, and autodesk desktop app is showing no updates for anything. DxDiag shows that acceleration is enabled, and I have acceleration enabled in VMware. "Failed to create a device from the adapter" is logged over and over again. I am guessing it's a directx issue, but I am not coming up with any solutions. I found a forum post here from a few years ago but it was never resolved. Any ideas?

This Direct3D graphics driver is Microsoft WHQL certified
Graphics Hardware Description: 
VMware, Inc. VMware Virtual SVGA 3D Graphics Adapter

AIRViz Device Manager \ VirtualDeviceDx11
Feature Level 5_0
Performance Mode
Optimized Software Renderer
OGSScene.dll

Graphics driver file vm3dum64_loader.dll,vm3dum64_loader.dll,vm3dum64_loader.dll is version 8.17.3.5
The display is using 32-bit color


Inventor Version:

Build: 208, Release: 2023.1.1 - Date: Fri 09/02/2022      
64-Bit Edition - 131072.00 GB


Loaded Inventor Add-Ins:

Routed Systems: Tube & Pipe
Mold Design
BIM Simplify
3d Annotation
Inventor Studio
Additive Manufacturing
Design Accelerator
Frame Generator
BIM Content
Routed Systems: Cable & Harness
Anark 3D PDF Publishing
Drag & Drop Interoperability
Simulation: Stress Analysis


System Information:

Operating System: 		64-bit Microsoft Windows 10 Pro (Build 9200) 
Language: 			English
System Manufacturer: 		VMware, Inc.
System Model: 			VMware7,1
BIOS: 				VMW71.00V.18452719.B64.2108091906
Processor: 			AMD Ryzen 5 5600X 6-Core Processor              (2 processors, 2 cores)
System Memory: 			15.624 GB RAM


Graphics Device Information:

Renderer: 			SW
Manufacturer: 			VMware, Inc.
Chip Type: 			VMware Virtual SVGA 3D Graphics Adapter
DAC Type: 			n/a
Graphics HW Memory: 		4 MB
Display Mode: 			1920 x 1080 (32 bit) (60 Hz)

Graphics driver file: 		vm3dum64_loader.dll,vm3dum64_loader.dll,vm3dum64_loader.dll
Driver file version: 		8.17.3.5
Driver Date: 			6 July 2021 0:00:00 UTC (Coordinated Universal Time)


Direct3D Graphics Device Information:

Adapter Description: 		VMware SVGA 3D
Vendor ID string: 		0x000015ad
Device ID string: 		0x00000405
VendorID: 			15ad
DeviceID: 			405
SubSystemID: 			40515ad
Revision: 			0


Direct3D 10 / DXGI System Information:

Dedicated Video Memory: 	4 MB
Dedicated System Memory: 	0 MB
Shared System Memory: 		7.812 GB


DxDiag System Information:

Operating System: 		Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
Language: 			English (Regional Setting: English)
System Manufacturer: 		VMware, Inc.
System Model: 			VMware7,1
BIOS: 				VMW71.00V.18452719.B64.2108091906
Processor: 			AMD Ryzen 5 5600X 6-Core Processor              (2 CPUs), ~3.7GHz
System Memory: 			16000MB RAM
Page File: 			5307MB used, 13123MB available
DirectX Version: 		DirectX 12
DxDiag Version: 		6.02.19041.2075


DxDiag Graphics Device Information:

DirectX Version: 		12.0
DDI Version: 			11
DDI Version Number: 		b
DxDiag WHQL Level: 		0
Driver Signed Valid: 		True
Driver Signed: 			True
Manufacturer: 			VMware, Inc.
Chip Type: 			VMware Virtual SVGA 3D Graphics Adapter
DAC Type: 			n/a
Revision: 			Unknown
Graphics HW Memory: 		8003 MB
Display Mode: 			1920 x 1080 (32 bit) (60Hz)

Graphics driver file: 		vm3dum64_loader.dll,vm3dum64_loader.dll,vm3dum64_loader.dll
Driver file version: 		8.17.0003.0005
Driver Date: 			7/5/2021 6:00:00 PM
WHQL Level: 			1


Inventor Options Information:

Options = 0x00000000
Warning Options = 0x00000000


Graphics driver log information:
  Failed to create a device from the adapter.
  Failed to create a device from the adapter.
  Failed to create a device from the adapter.
  *This continues repeating for a while, I clipped it here*

[johnsonshiue]

Hi! Virtualization environment isn't considered officially supported by Inventor. I think you may want to make sure Inventor.exe runs on the physical graphics card. Another tip I notice some user suggest changing the Windows Cursor Style may help. You may want to google around to see how to do that.

Many thanks!

[Shinigami_8]

Hi! I have exactly the same problem. Did you find any solution? 

[johnsonshiue]

Hi! This could be related to the hardware resource allocated to a given virtual machine. The OP's virtual machine spec is fairly limited. 16GB system RAM (shared with graphics) and 4GB graphics RAM. Even as a physical machine, the performance will be poor.

Please allocate 8GB graphics RAM and at least 32GB system RAM.

Many thanks!

[awelton00]

Yeah I allocated more vram (8GB) and more CPU threads (20)