Trouble activating paid Inventor license – product not available for download

Trouble activating paid Inventor license – product not available for download

areveal77
Community Visitor Community Visitor
235 Views
1 Reply
Message 1 of 2

Trouble activating paid Inventor license – product not available for download

areveal77
Community Visitor
Community Visitor

Hello everyone,

 

I know this may not be the perfect place to post this, but after two weeks of waiting on a support ticket and struggling to get help through the AI assistant, I’m hoping someone in the community might be able to guide me.

 

Here’s my situation:

After completing my studies, my student license for Autodesk Inventor expired in December. I recently purchased a full Inventor subscription (about two weeks ago) because I want to continue using the software professionally.

However, I have not been able to activate or even access the program since then. Every time I tried launching Inventor previously, I received licensing errors, so I eventually uninstalled it, hoping a clean reinstall would help.

 

Now I’ve run into a bigger problem:
Inventor is not listed under my Products & Services in my Autodesk account, which means I have no way to download and install it again. Because of this, I can’t sign in or activate the license I paid for.

I understand the usual suggestion is to install the free trial and then sign in, but I already used the trial version before starting my studies, so that option is no longer available to me.

 

I would really appreciate any advice or direction. At this point, I just want to be able to use the license I paid for and get back to work.

Thank you in advance.

0 Likes
236 Views
1 Reply
Reply (1)
Message 2 of 2

johnsonshiue
Community Manager
Community Manager

Hi! I am not sure if you have reset your license. Please take a look at the article and reset your license.

 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-change-or-r...

 

Many thanks!



Johnson Shiue ([email protected])
Software Test Engineer
0 Likes