Thumbnail preview not working

[lcorrea876ST]

Hi,

I have AutoCAD 2018, Inventor 2018 and windows 10..

The thumbnail preview on any AutoCAD file is working but is not on Inventor..

I already tried unchecking the box "Always show icons, never thumbnails" on the control panel but it does not work, also the Inventor files are linked to use by default the right program..

Any idea how can I fix this?

[Margherita]

Hi Danny, I'm experiencing issues when trying to attach those images or insert photos. I get this error message: 

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

[MarionWalker]

We have some .dwg files within Vault Professional that are not displaying the contents only the DWG Icon.  Not all....some are displaying as expected.

The image displays correctly when using the View command, but does not retain the image, even when Updated Locally or from Queue.

I checked the link below, but these appear to apply only to Inventor drawings, Ours are drawn in Map3D. We're using Map 3D & Vault Professional 2018.

Thankyou

[Margherita]

I eventually figured out, together with one of our company's IT professionals, that if you right-click on the shortcut item on your desktop and click compatibility and do the automatic fix, then it works for a while, but then it also stops working.

The interoperability between Excel and Inventor also stopped working

I get the following error when trying to edit a table inside of an ipart:
"Excel installation is required for this operation. Failed to launch Excel."
I also cannot save the component to update it.

I tried the Inventor Reset Utility, but that did not work.

I'm running in compatibility mode Windows 8 on Windows 10 Build 1903
Microsoft Office Professional 2010 Version 14.0.7015.1000 (64-bit)

I then upgraded Excel from 2010 to a newer version, which fixed this issue, since 2020 inventor does not work with 2010 excel.

I've had major problems ever since I have been trying to use Inventor 2020, my machine became extremely slow. It seems as if it stops the hard drive completely. I've tried speeding up Windows 10 by doing a whole bunch of different things, but it's not working. What used to take me 30 minutes in the past now takes me about 3 and a half hours.

Yashin suggested I take note of when it slows down, and I've tried to unplug from the network as well, it worked in the beginning, but then it also became slow. My pc works fine until I switch Inventor on. It slows down from startup. It is especially slow when trying to open files with broken links and trying to resolve references. Also when you change properties in the model, it doesn't update in the drawing, especially with .iparts or .iassemblies.

It was then suggested that perhaps I go back to an older version of Inventor, so, I never received the 2019 version on my subscription, only two x 2018 versions, and I went back to 2018, but then I am unable to open files that I have edited in 2020, even after installing all the updates. Now I have two versions on my pc because I need to be able to open the ones that I have edited in 2020 before.

IS IT A WINDOWS 10 BUILD?

Another solution, which I suggested to my managers that we should perhaps try is to install the older version of Windows 10 build no. 1803 or 1809 because I have the most recent build 1903, which according to my support desk is the Windows version that works best with the new software, but my bosses think this solution is ridiculous and want me to find out from you whether Autodesk could not rather fix their program instead of me having to go back to an older operating system.

IS IT A HARDWARE ISSUE?

We have bought a new SSD in the hopes of the program speeding up, which did not work either.

The next step is to upgrade my machine to have more RAM and a better graphics card. Hopefully, then the slowness will stop, but I'm still not sure whether that will fix the thumbnails issue though? Unless I ask the computer guys to install Windows 10 build no. 1803 or 1809 perhaps?

Recommendations for mould assemblies (this is what I sometimes work on):

CPU Recommended 3.3 GHz, 4 more cores

Memory Recommended 24 GB

Graphics Card 4GB GPU with 106 GB/s Bandwidth and DirectX 11 compliant

Display 3840 X 2160

Minimum required to function:

CPU 2.5 - 3

Memory 8 - 20 GB

Graphics card 1 GB - 4 GB with 106 GB/s Bandwidth and DirectX 11 compliant

Display 1280 x 1024

I have:

CPU 3.25 GB 8 core AMD

!! Memory 8 GB

!! Graphics Card NVIDIA GeForce GT 220: 512 MB DDR2

Display 1920 x 1080

[johnsonshiue]

Hi! Do I read it correctly that you have 8GB system RAM and 512MB graphics RAM? This is way too little I have to say. It is the bare minimum to run Inventor 2020.

You mentioned it worked better on prior Inventor releases? What was the last release of Inventor you used?

Try go to File Explorer -> go to %temp% and delete all files there. Make sure graphics driver is up-to-date and also Inventor is running on the dedicated graphics card. Install Inventor 2020.1 update,

Many thanks!

[Margherita]

Thank you, I realise that it may be the hardware, so I am in the process of
updating that.
The last release I used was 2018.

[Anonymous]

Has anyone found a fix for this yet.

My issue seems to be connected to SAP Business One.  There is a setting in the Registry EnableLUA which needs to be set to '0' for SAP but this causes the Inventor thumbnails to disappear.

I've tried going into the 'Change UAC' in control panel and this changes the EnableLUA back to '1' making the Inventor thumbnails magically appear once again.  However SAP Business One can no longer access the hard drive of my PC and will no longer work with drag and drop from Outlook, and it cannot print via Crystal Reports.

So i'm stuck between a rock and a hard place, with only one or the other working, not both.

This is only an issue with Window 10, i have a laptop running Windows 7 and exactly the same Inventor / SAP software, and everything works fine.

Please help, its driving me mad.

[b.mccarthy]

Is there a fix for this yet? (The UAC option did not work.)

[harm]

Hello

I have also issues with the thumbnails not showing.

Windows 10 pro

Inventor 2022

I do sync files with onedrive

I meight have happened after installing inventor update (not super sure about that)

thanks in advance

[b.mccarthy]

I don't know if this addresses everyone's issues...

My thumbnails were displaying fine for awhile, and then stopped. All of the fixes previously published did not help. All of Window's thumbnails appear but not in Inventor 2022.1.1 I stumbled upon a fix that works for me...  so far...

When I attempt to open a file from within Inventor, the thumbnails typically do not appear. If I hit the F5 key, Inventor will refresh the screen and redraw the thumbnails. As I said, so far...

HTH