Thumbnail preview not work

[lzs013]

My computer system is win10.
The Inventor version is 2018.
Both the system and the Inventor software have just been installed. The Inventor software does not have any settings。 But the new parts i just built do not display thumbnails.There is also no command on the right-click menu for Inventor.

I have confirmed the following three operations:

"Always show icons, never thumbnails" check box is not selected.

Start this command in command prompt >>regsvr32 "C:\Program Files\Autodesk\Inventor 2018\Bin\thview.dll"

UAC: Never Notify

[Xun.Zhang]

Hello @lzs013,

We received several similar cases about it and working in progress in our side and try to reproduce the problem, however, it just not comes to me.

Forward to project team for future investigation now.

Thanks!

[Xun.Zhang]

A quick update, try below solution to see if it helps or not.

https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcartic...

[lzs013]

I had done, but it still dosen't work.

[Xun.Zhang]

Try reboot system to get the thumbnail up to date.

Hope it helps!

[lzs013]

I've tried, but I still can't display the thumbnails, and the right-click menu doesn't have Inventor commands. It is always the case as shown below.

[lzs013]

I have sent an email to you, hoping to get your help.