Synergis adept is not showing recent changes

[interntask13]

Hi everyone.

I have been working with synergis adept and inventor for a month now and everything has been great until I had to deal with assemblies. The issue is; while using adept task pane in order to look for assemblies and see them, I can see all of the changes that I've made so far, however, once I download an assembly that needs further changes, the most recent change, that was made before, doesnt appear, as if no change was made. Has anyone had to deal with this kind of problem before?

I would appreciate any idea and advice that you may have.

Thanks in advance.

[CGBenner]

@interntask13 

Welcome to the Inventor forum.  Can you please tell us what versions of both Inventor and Adept you have installed?  
As Adept is a third party product, you may need to contact a representative of Synergis to get support on that end.

[interntask13]

I'm using Inventor 2021, Build: 421, Release: 2021.5, and synergis adept is version 11.0.4.532. I have asked some of my coworkers about the same issue and we came to the conclusion that recent versions of inventor have problems with adept, similar to the one I explained before, however, we aren't completely sure and are looking for a solution.

About the versions, did I answer what you asked? I'm not sure if I said enough information.

[CGBenner]

@interntask13 

Yes, thank you for the information.  Have you shared this same with your Synergis representative?