Reregistration of Inventor.exe error

luca.martin3P4HL
Contributor

Reregistration of Inventor.exe error

luca.martin3P4HL
Contributor
Contributor

Hi,

I just installed Inventor 2017 and it keeps telling me that i have to reregister Inventor(see picture of error) . I already reinstalled it multiple times and it keeps giving me this error. I also used the microsoft tool to delete the old version.cleanly(As mentioned in other forum posts). It didnt change anything.

Thanks for some help!

Unbenannt.PNG

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Cadmanto
Mentor
Mentor

See attached link.

https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcartic...

 


Windows 10 x64 -16GB Ram
Intel i7-6700 @ 3.41ghz
nVidia GTS 250 - 1 GB
Inventor Pro 2018

 

Best Regards,
Scott McFadden
(Colossians 3:23-25)


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luca.martin3P4HL
Contributor
Contributor

I already tried all the things mentioned here. I had Inventor 2018 installed before that

 

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Cadmanto
Mentor
Mentor

Why did you delete 2018 in favor for 2017?  Never gone backwards before.  That could be the issue right there.

 


Windows 10 x64 -16GB Ram
Intel i7-6700 @ 3.41ghz
nVidia GTS 250 - 1 GB
Inventor Pro 2018

 

Best Regards,
Scott McFadden
(Colossians 3:23-25)


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Mark.Lancaster
Consultant
Consultant

@luca.martin3P4HL

 

Use the following steps to re-register Autodesk Inventor with your operating system:

 

 

 

1.  Exit Inventor if still running

 

2a.  Win 8/8.1/10: Select the Windows start button and type CMD (but do not hit an enter)

 

2b.  Win 7:  Select the Windows start button and type CMD in the search field (but do not hit an enter)

 

3.  When CMD or command prompt appears in the list, right mouse click and select run as admin

 

 

 

2017-10-12_8-33-26.jpg

 

4.  When the command prompt appears, navigate using dos commands to C:\Program Files\Autodesk\Inventor <version>\Bin or where your Inventor.exe is located if you changed the default install location of Inventor.

 

 

 

In this example I'm navigated to my Inventor 2018 (exe) location.

 

 

 

2017-10-12_8-17-44.jpg

 

6.  Type Inventor.exe /install.  

 

 

 

2017-10-12_8-30-40.jpg

 

Wait a few mins and restart Inventor.   At this time you will not see anything occurring.  Don't panic.  Smiley Very Happy  However if you launch Windows task manager you can watch the Inventor.exe process (and see when it ends).

 

 

 

Does that resolve the issue?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

luca.martin3P4HL
Contributor
Contributor

Because i need it for university, and they use inventor 2017

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luca.martin3P4HL
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Contributor

Sadly it doesnt work. It doesnt even give me an error message now.

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Mark.Lancaster
Consultant
Consultant

@luca.martin3P4HL

 

So what's happening now?   Nothing is loading?  Are you seeing the splash screen?

 

If you go into task manager, how many Inventor.exe/processes do you see running?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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luca.martin3P4HL
Contributor
Contributor

Nothing is happening at all. Nothing opens, no loading signs and also no inventor.exe in the task manager

 

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Cadmanto
Mentor
Mentor

In this case it would have made sense to have both 2017 and 2018 loaded.  Now you have neither sadly.

 

If what Mark is suggesting doesn't work, my suggestion would be to contact your VAR.

 


Windows 10 x64 -16GB Ram
Intel i7-6700 @ 3.41ghz
nVidia GTS 250 - 1 GB
Inventor Pro 2018

 

 

 

Best Regards,
Scott McFadden
(Colossians 3:23-25)


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luca.martin3P4HL
Contributor
Contributor

What is a VAR?

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Cadmanto
Mentor
Mentor

Value Added Reseller

 


Windows 10 x64 -16GB Ram
Intel i7-6700 @ 3.41ghz
nVidia GTS 250 - 1 GB
Inventor Pro 2018

 

Best Regards,
Scott McFadden
(Colossians 3:23-25)


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Mark.Lancaster
Consultant
Consultant

@luca.martin3P4HL

 

VAR means an Autodesk Value Added Reseller..  Disregard it because VARs don't support student license.

 

What happens if your RMC on the desktop icon and select run as administrator

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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luca.martin3P4HL
Contributor
Contributor

Same es when i open it normally. Nothing happens.

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luca.martin3P4HL
Contributor
Contributor

Another issue i have is, that i cant install the Autodesk Desktop App. So  i cant check if Inventor has the newest update. Once i start the install exe, a window pops up and dissappears right away and nothing happens afterwards.

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Mark.Lancaster
Consultant
Consultant

@luca.martin3P4HL

 

UPDATE:  You indicated you had Inventor 2018 installed (at one point), did that ever work?

 

Before we do a clean uninstall..  Run the Inventor reset utility

 

https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcartic...

 

If that doesn't work, I would recommend that you perform a clean uninstall per these instructions.   NOTE: The information within the article is solely based on you performing a clean uninstall of all "core" Autodesk products on your machine.  In certain situations, you will most likely not be removing all of your Autodesk products to resolve a given issue.  If that's the case, you'll need to adjust those settings and locations within the article to make sure you are not impacting those other Autodesk products you plan on leaving on your machine.

 

Then properly download and install Inventor per this article using one of the provided methods

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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luca.martin3P4HL
Contributor
Contributor

Yes, inventor 2018 worked

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luca.martin3P4HL
Contributor
Contributor

The reset utility didnt help, i will now try a clean uninstall. It is Interesting that the reset Utility offered me to reset inventor 2017 and 2018, so it is still installed somewhere even though its not shown in the control pannel.

 

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johnsonshiue
Community Manager
Community Manager

Hi Luca,

 

The information you provided so far isn't actionable. Please provide the followings.

 

1. What Windows are you running? Have you applied all critical updates?

2. Are you the admin to the machine?

3. Did you download the three parts Inventor 2017 install files? Or, you install on the fly?

4. Did you uninstall 2018 totally? Go to All Programs -> Autodesk -> Uninstall Tools -> make sure all 2018 related components are uninstalled. Reboot the machine.

 

Many thanks!

 



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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luca.martin3P4HL
Contributor
Contributor

1: I am running Windows 10, i dont know if i have the newest update for inventor since i cant start the autodesk desktop app either.

2:I am the admin

3:i Downloaded one file from the website and installed it

4:i dont have this uninstall tool, but i uninstalled inventor 2018. At least it isnt listed in my programs anymore

Tank you!

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We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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We care about your privacy. The data we collect helps us understand how you use our products, what information you might be interested in, and what we can improve to make your engagement with Autodesk more rewarding.

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