Problem installation software

[ced_Sengineering]

Hello,

we're' trying to install the Autodesk product design suite 2015

but we found problem to install Inventor.

When launch the installation the system tells us Inventor is already installed but is not (there's a green flag near Inventor product)

that's maybe because in the past there's a 30 days installed, but now had been removed.

how can we fix it?

Thanks

Regards

[mdavis22569]

use the uninstall tool

https://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcartic...

then use the virtual agent to install

https://knowledge.autodesk.com/customer-service/account-management/software-downloads/previous-versi...

[Mark.Lancaster]

daniele.bucci

Adding to mdavis22569 posting...

If you have WIn 7 or 8/8.1 run the microsoft fixit and remove any Inventor 2015 information.  With Microsoft fixit you have to repeat the process for each item you need to remove.

If you have Win 10 run IOBIT Uninstaller tool.  I've never used this product so I'm not sure of the workflow/steps.  In addition I have heard to use the POWERFUL SCAN option and it may not clean up everything.

Then try your installation again..