inventor 2020.1.1 crashes at launch

inventor 2020.1.1 crashes at launch

jordancAUKGP
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inventor 2020.1.1 crashes at launch

jordancAUKGP
Community Visitor
Community Visitor

issues started with inventor crashing when using measure or extrude commands. Tried full uninstall of all Autodesk products then fresh install of inventor and now it crashes at launch.

 

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Mark.Lancaster
Consultant
Consultant

@jordancAUKGP 

 

Are you seeing the standard crash report or Inventor just exits with no warning at all?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Message 3 of 3

johnsonshiue
Community Manager
Community Manager

Hi! Did you send in the crash report? If yes, please send me an email ([email protected]). I would like to understand the behavior better.

The crash could be Preset related. Maybe some Presets are corrupted. Please try using Inventor Reset Utilities (All Programs -> Autodesk -> Inventor 2020 -> Tools -> Inventor Reset Utilities). Reset all the setting back to install defaults.

Many thanks!



Johnson Shiue ([email protected])
Software Test Engineer
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