Inventor 2018 Graphics Window Greyed On Hardware Acceleration

[Anonymous]

Hello, I am a student, and new to inventor, just installed it. My computer is Intel Core i7 6700K latest win 10- 64bit, Geforce 1070 with lates June drivers, 16GB Ram and an SSD.

I can' see anything in the graphics window on hardware options. only when checking Software graphics that i see the model, but very slow.

Fusion 360 is working fine on directx 9 and not 11

my diagnostics are 

This Direct3D graphics driver is Microsoft WHQL certified
Graphics Hardware Description:
NVIDIA GeForce GTX 1070

AIRViz Device Manager \ VirtualDeviceDx11
Feature Level 5_0
Performance Mode
Hardware Renderer
OGSScene.dll

Graphics driver file C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll is version 24.21.13.9836
The display is using 32-bit color

Inventor Version:

Build: 112, Release: 2018 - Date: Thu 02/16/2017
64-Bit Edition - 131072.00 GB

Loaded Inventor Add-Ins:

Routed Systems: Tube & Pipe
Mold Design
BIM Simplify
3d Annotation
Inventor Studio
Additive Manufacturing
Design Accelerator
Configurator 360
Frame Generator
BIM Content
Routed Systems: Cable & Harness
Anark 3D PDF Publishing
Drag & Drop Interoperability
Simulation: Stress Analysis

System Information:

Operating System: 64-bit Microsoft Windows 10 Pro (Build 9200)
Language: Arabic
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 3610
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (1 processor, 4 physical cores, 8 logical cores)
System Memory: 15.942 GB RAM

Graphics Device Information:

Renderer: HAL
Manufacturer: NVIDIA
Chip Type: GeForce GTX 1070
DAC Type: Integrated RAMDAC
Graphics HW Memory: 7.898 GB
Display Mode: 3840 x 2160 (32 bit) (59 Hz)

Graphics driver file: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll
Driver file version: 24.21.13.9836
Driver Date: 24 June 2018 0:00:00 UTC (Coordinated Universal Time)

Direct3D Graphics Device Information:

Adapter Description: NVIDIA GeForce GTX 1070
Vendor ID string: 0x000010de
Device ID string: 0x00001b81
VendorID: 10de
DeviceID: 1b81
SubSystemID: 33021462
Revision: a1

Direct3D 10 / DXGI System Information:

Dedicated Video Memory: 7.898 GB
Dedicated System Memory: 0 MB
Shared System Memory: 7.971 GB

DxDiag System Information:

Operating System: Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 3610
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
System Memory: 16384MB RAM
Page File: 10071MB used, 8684MB available
DirectX Version: DirectX 12
DxDiag Version: 6.02.17134.0001

DxDiag Graphics Device Information:

DirectX Version: 12.0
DDI Version: 12
DDI Version Number: c
DxDiag WHQL Level: 0
Driver Signed Valid: True
Driver Signed: True
Manufacturer: NVIDIA
Chip Type: GeForce GTX 1070
DAC Type: Integrated RAMDAC
Revision: Unknown
Graphics HW Memory: 16250 MB
Display Mode: 3840 x 2160 (32 bit) (60Hz)

Graphics driver file: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll
Driver file version: 24.21.0013.9836
Driver Date: 24-Jun-18 3:00:00 AM
WHQL Level: 1

Inventor Options Information:

Options = 0x00000000
Warning Options = 0x00000000

Graphics driver log information:

I tried googling, but couldn't find an answer, it seems newer GeForce cards are working fine with many people and this gentleman claimed in his video that are all are alike

https://www.youtube.com/watch?v=OnOtGrX_dBk&t=2s

can somebody help me

thanks

Youssef

 

kelly.young has embedded your image and edited your subject line for clarity:  Grahics window greyed on hardware acceleration

[johnsonshiue]

Hi Youssef,

In terms of hardware, I am not seeing a particular issue based on the diagnosis data. A few things to try. Go to File Explorer and clean up %temp%. Install 2018.3 update. Also install all critical Windows updates. If it still does not help, try using Inventor Reset Tool (All Programs -> Autodesk -> Inventor Pro 2018 -> Tools).

Please report back with your findings.

Many thanks!

[johnsonshiue]

This is a duplicated post of the following thread.

https://forums.autodesk.com/t5/inventor-forum/i-can-not-see-anything-in-graphics-window-on-hardware-...

[Frederick_Law]

And similar to this:

https://forums.autodesk.com/t5/inventor-forum/inventor-2018-graphics-not-loading-model-but-shows-up-...

[Anonymous]

Thank you very much for the reply, I cleaned the computer and windows just updated itself yesterday, Today I unistalled inventor 2018 and installed 2019 hoping that it might have something different in this respect.

I think it is a driver thing.

I had the same thing in Fusion before, and I changed the graphics in preferences from Directx 11 to 9, and everything showed up as usual.

I inventor this is not present, just hardware or software

[Anonymous]

yes and I am sorry for that, because the other one was sent to spam, and I couldn't do anything so I changed it and removed the youtube link and reposted

[Anonymous]

Hello sir. Is there a way to force inventor to use Dx9 instead of Dx11, same as I did in Fusion, or otherwise fix Dx11

AIRViz Device Manager \ VirtualDeviceDx11

PS. the above link of previous thread doesn't give a solution 

youssef

[mdavis22569]

Try using this driver, I have 2 devices with this card and not issues ..

[Anonymous · Accepted solution]

iT WORKED. i HAD TO RESET WINDOWS and reinstall everything 

[mdavis22569]

@Anonymous

Great to hear ...

I've found the newer drivers give me issues, but I've been using this on 2018 and 2019 Inventor without any issues..

But I also have all of the updates / enhancements installed.