We have installed the 2016 R2 Update on 9 workstations so far. On 7 of them, it went fine; but on 2 of them, the Inventor About dialog still shows Update 2 (build 138) after the update runs; and the new Shape Generator features are not there.
The log files left in %TEMP% don't seem to indicate any problems. The "Autodesk Inventor 2016 R2" log looks exactly like it does on the successful workstations, and it declares, "Autodesk Inventor 2016 SP1 is installed successfully!"
The log "Autodesk Inventor 2016 SP1.log" is 14000 lines long... but at the bottom, it too claims "Product: Autodesk Inventor 2016 - Update 'Autodesk Inventor 2016 SP1' installed successfully" and "Product: Autodesk Inventor 2016 -- Configuration completed successfully".
I've tried all of these things:
- uninstalling the R2 update from the control panel and running it again
installing both with and without the /OPTOUT_KB2918614 that the release notes say can avoid slowdowns in cases where Inventor was installed from a network location -- which it was for us, I suppose; we install from a deployment on a network share, so we used this switch (and that worked out fine on 7 workstations).
- turning off UAC (it was already off on one of the two)
- Run as Administrator (pffft)
- installing the smaller sp1 update first (About box still didn't change) and then R2 on top of that (nope)
The only thing that distinguishes these two workstations from the others is that they were recently rebuilt, after the release of Update 2. So these two had Update 2 installed, but Update 1 was never installed (since Update 2 was cumulative). (Yet the R2 log file notes, "Update1 is removed!"... because 2 was cumulative, I imagine... ?)
Is anyone else having this problem? I'm on the verge of reverting these workstations to the original RTM build (no Update 1 or 2) and then applying the R2 update on top of that. But, you know, blecch.
We run Product Design Suite Premium 2016. I have attached the logs from the R2 installer on one of the problem workstations.