Inventor 2015 Crashing

[Anonymous]

Hello,

I am new to the forum and using Inventor 2015. I'm running the program on an Intel i7-5930K with dual AMD Radeon R7 video cards. The program starts up, but when I run the tutorial and complete the complete the adjustments to the sketch, the program constantly crashes whenever I save. I installed the latest updates and service packs, but that did not solve the problem. I also reinstalled the Video Card driver and that did not work either. Finally I tried looking through suggestions in the forum but could not find any suggestions to solve this issue.

What would I need to do to have the program running properly?

Thank you!

[Anonymous]

Hello,

I am new to the forum and using Inventor 2015. I'm running the program on an Intel i7-5930K with dual AMD Radeon R7 video cards. The program starts up, but when I run the tutorial and complete the complete the adjustments to the sketch, the program constantly crashes whenever I save. I installed the latest updates and service packs, but that did not solve the problem. I also reinstalled the Video Card driver and that did not work either. Finally I tried looking through suggestions in the forum but could not find any suggestions to solve this issue.

What would I need to do to have the program running properly?

Thank you!

[mdavis22569]

Welcome to the forum....

Does it just shut down ...no errors etc?

Are you submitting them to Autodesk?

What is your setting on the video card ...   Go to your I' icon at the top left, then to Application Options/ Hardware/

if that doesn't work ...

maybe go into the programs, and change the program and do the repair /reinstall and see if that will fix it      Since you're up to date on Patches and updates.

Mike

[mdavis22569]

Welcome to the forum....

Does it just shut down ...no errors etc?

Are you submitting them to Autodesk?

What is your setting on the video card ...   Go to your I' icon at the top left, then to Application Options/ Hardware/

if that doesn't work ...

maybe go into the programs, and change the program and do the repair /reinstall and see if that will fix it      Since you're up to date on Patches and updates.

Mike

[Anonymous]

Thank you.


The program would shut down with the “Send Error” report after the crash.


Yes I’ve been sending the errors to Autodesk (with my email and what not) but still no reply.


What should the settings be on the Video Card?


And yes I’ve tried the repair, but that did not work.

[Anonymous]

Thank you.


The program would shut down with the “Send Error” report after the crash.


Yes I’ve been sending the errors to Autodesk (with my email and what not) but still no reply.


What should the settings be on the Video Card?


And yes I’ve tried the repair, but that did not work.

[blair]

It could be a couple of things.

1.) The first is try a different User Account, preferably one with Administrative Privileges.

2.) Re-Register Inventor, I've attached the process for this, change the "version of Inventor to match your version" document shows Inventor 2014, change this to your version of 2015

[blair]

It could be a couple of things.

1.) The first is try a different User Account, preferably one with Administrative Privileges.

2.) Re-Register Inventor, I've attached the process for this, change the "version of Inventor to match your version" document shows Inventor 2014, change this to your version of 2015

[Anonymous]

I ran the procedure specified and the attached picture shows the dialogue box of the error that pops up. What should I do next?


Should I just uninstall Inventor 2015? 

[Anonymous]

I ran the procedure specified and the attached picture shows the dialogue box of the error that pops up. What should I do next?


Should I just uninstall Inventor 2015? 

[blair]

No picture attached

[blair]

No picture attached