style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt"
class=MsoNormal>
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">We
tried the same workflow following the tutorial, but cannot reproduce the issue
as you mentioned. I am not very sure about the impact of the environment
configurations like Hardware or OS, we will go through the workflow on a
similar
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt">desktop
(Vista&8Gb RAM).
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Before
we get the actual reason or any conclusion, could you please check if the
Moldflow analysis is in progress while you are performing the mold commands
(Patching&Runoff surface or Core&Cavity generation)?
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt"> If so, you can
wait for the process running to end and then continue to the next steps, and see
if it could be better.
style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt"
class=MsoNormal>
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Anyway,
we are investigating the issue and will keep an eye on it. Thanks for the
reporting.
style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt"
class=MsoNormal>
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">
face=Arial>
style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt"
class=MsoNormal>
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Best
regards,
style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt"
class=MsoNormal>
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Henry
style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt"
class=MsoNormal>
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">We
tried the same workflow following the tutorial, but cannot reproduce the issue
as you mentioned. I am not very sure about the impact of the environment
configurations like Hardware or OS, we will go through the workflow on a
similar
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt">desktop
(Vista&8Gb RAM).
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Before
we get the actual reason or any conclusion, could you please check if the
Moldflow analysis is in progress while you are performing the mold commands
(Patching&Runoff surface or Core&Cavity generation)?
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt"> If so, you can
wait for the process running to end and then continue to the next steps, and see
if it could be better.
style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt"
class=MsoNormal>
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Anyway,
we are investigating the issue and will keep an eye on it. Thanks for the
reporting.
style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt"
class=MsoNormal>
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">
face=Arial>
style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt"
class=MsoNormal>
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Best
regards,
style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; MARGIN: 0in 0in 0pt"
class=MsoNormal>
style="FONT-FAMILY: 'Times New Roman','serif'; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Henry
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