Installation problems.

[justincsmith85]

Recently I purchased autodesk inventor.  Upon trying to "install" the software, once it has downloaded I am unable to open the download.  It gives me a 7zip error.  I have tried uninstalling the software, and reinstalling it but I have the same issue.  I have all of my security settings turned off, so there should not be an issue with the firewall/security letting things through.  I am sure its a simple fix, but I am unable to figure it out.  I have also tried going through all of the steps under the autodesk "troubleshoot" guide.  Still the problem persists. 

[justincsmith85]

Just an update in case someone else has the same problem down the road (and is as computer illiterate as I am)!  I was able to get the software downloaded after having the 7 zip error come up.  What I did was download WinRAR and use that software to open and run the program. 

[johnsonshiue]

Hi Justin,

Could you share where you download the Inventor install files? Is it from Autodesk.com?

Many thanks!

[justincsmith85]

Yes sir, I downloaded it from the Autodesk website directly after purchase.

[johnsonshiue]

Hi Justin,

Please take a look at the following article and see if it is the same issue.

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Installation-block...

Many thanks!

[justincsmith85]

Yes that is the error I was getting.  I tried to follow those directions, but ultimately was still unable to get the software to download.  I'm sure it was just something that I was doing incorrectly on my end.  After I downloaded WinRAR and had that software open the download, it installed Inventor without issue.