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IDWs keep crashing

5 REPLIES 5
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Message 1 of 6
Anonymous
207 Views, 5 Replies

IDWs keep crashing

I'm experiencing an epidemic of IDWs crashing to the desktop after the model has been changed. I have IV10 SP2. Anyone else experiencing this? Do you know a work around? My files are way too large to attach to this site unfortunately. Just want to ask on the subject.

Thanks,
Chris Kulig
Chicago
5 REPLIES 5
Message 2 of 6
Anonymous
in reply to: Anonymous

Chris,

I am sorry to hear that you are having crashes. I will pass this post to
our CER team (Crash Error Report) so they can assist. If you haven't
already, please fill in the information in the CER dialog which usually pops
up after a crash with contact information and a description of steps taken.
The team monitors this activity closely and they respond directly and/or
with hotfixes and more.

Best Regards,

-Andy

wrote in message news:5002914@discussion.autodesk.com...
I'm experiencing an epidemic of IDWs crashing to the desktop after the model
has been changed. I have IV10 SP2. Anyone else experiencing this? Do you
know a work around? My files are way too large to attach to this site
unfortunately. Just want to ask on the subject.

Thanks,
Chris Kulig
Chicago
Message 3 of 6
Anonymous
in reply to: Anonymous

Hello Chris,

Do you have any 3rd party Add-Ins running? Also, what kind of video card
& driver is on that machine? Please contact me at my email address below.

Thank you,
Bryan

bryan.kelley@autodesk.com

Technical Liaison - Rapid Response Team
Autodesk Inventor®
Manufacturing Solutions Division
Autodesk, Inc.
7995 SW Mohawk
SouthCenter, Bldg A
Tualatin, OR 97062
Tel: (503) 692-8335
Fax: (503) 692-1630


wrote in message news:5002914@discussion.autodesk.com...
I'm experiencing an epidemic of IDWs crashing to the desktop after the model
has been changed. I have IV10 SP2. Anyone else experiencing this? Do you
know a work around? My files are way too large to attach to this site
unfortunately. Just want to ask on the subject.

Thanks,
Chris Kulig
Chicago
Message 4 of 6
Anonymous
in reply to: Anonymous

Hello again Chris,

Yes, just found the CER data. Video card is great, Quadro4 750 XGL,
driver is a little old 7184 rather that 7756. I would like to see some of
the files though. Please send me an email at my address below so we can go
over this.

Thank you,
Bryan

bryan.kelley@autodesk.com

Technical Liaison - Rapid Response Team
Autodesk Inventor®
Manufacturing Solutions Division
Autodesk, Inc.
7995 SW Mohawk
SouthCenter, Bldg A
Tualatin, OR 97062
Tel: (503) 692-8335
Fax: (503) 692-1630


wrote in message news:5002914@discussion.autodesk.com...
I'm experiencing an epidemic of IDWs crashing to the desktop after the model
has been changed. I have IV10 SP2. Anyone else experiencing this? Do you
know a work around? My files are way too large to attach to this site
unfortunately. Just want to ask on the subject.

Thanks,
Chris Kulig
Chicago
Message 5 of 6
Anonymous
in reply to: Anonymous

THANKS. email sent. data sets are large, so set me up with what you proposed and I can send you when the next crash happens.
Message 6 of 6
Anonymous
in reply to: Anonymous

Bryan,

data set posted. file is PACKFORSEND.ZIP. File to observe behavior is ASJ00167.idw.

Chris

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