Glitch with text and dimensions

[crazy_1_96]

Hello everyone,

I Installed inventor on my last macbook pro via parallels and had the problem of not being able to see the value of dimensions. This problem appeared after upgrading to inventor 2016. On previous versions of inventor it worked perfectly.

After reading everything I could on these forums and others I put it down to graphics compatability and have now purchased the new 2015 2.5ghz mbp 15" with radeon graphics card.

Got inventor all set up and to my horror the exact same glitch 😞

Im bummed and have tried everything I can think of to fix it with no luck.

I have included a screenshot of my issue.

Please someone out there help me before I burn my expensive new laptop.

Cheers, Jarrad

[crazy_1_96]

the issue also appears when selecting a plane to sketch on the text appears garbled

[JDMather]

Have you installed Update 2?

Try going to Tools>Application Options>Hardware tab and set to Software Graphics.  Does that help?

What number do you have Tools>Application Options>General tab  Annotation Scale set to?

[crazy_1_96]

JDmather, wow changing to software graphics made it work!

How do I go about making sure I have update 2 as I think with that setting im not using my graphics card? Is that correct?

[crazy_1_96]

Thankyou by the way that was so fast of a response..

[JDMather]

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crazy_1_96 wrote: 

How do I go about making sure I have update 2 as I think with that setting im not using my graphics card? Is that correct?

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See image below.

[crazy_1_96]

You sir are a champ.

The update however did not fix the problem, it seems the only way to get proper function is to check software graphics. Am I correct in thinking that by having that checked I am not taking advantage of my graphics card?

[crazy_1_96]

I also got this out of the diagnostic button

This Direct3D graphics driver is not Microsoft WHQL certified Graphics Hardware Description: Parallels Virtual Adapter AIRViz Device Manager \ VirtualDeviceDx11 Feature Level 4_5 Conservative Mode Hardware Renderer Graphics driver file prl_umdd.dll,prl_umdd10.dll is version 10.1.28614.0 The display is using 32-bit color Inventor Version: Build: 138, Release: 2016 RTM Update 2 - Date: Thu 07/09/2015 64-Bit Edition - 131072.00 GB Loaded Inventor Add-Ins: Routed Systems: Tube & Pipe Mold Design BIM Simplify Inventor Studio Additive Manufacturing Design Accelerator Configurator 360 Frame Generator BIM Exchange Routed Systems: Cable & Harness Drag & Drop Interoperability Simulation: Stress Analysis System Information: Operating System: 64-bit Microsoft Windows 8.1 Pro (Build 9200) Language: English System Manufacturer: Parallels Software International Inc. System Model: Parallels Virtual Platform BIOS: Default System BIOS Processor: Intel(R) Core(TM) i7-4870HQ CPU @ 2.50GHz (1 processor, 4 cores) System Memory: 12.000 GB RAM Graphics Device Information: Renderer: HAL Manufacturer: Parallels Chip Type: Virtual Adapter DAC Type: Integrated RAMDAC Graphics HW Memory: 512 MB Display Mode: 2880 x 1800 (32 bit) (60 Hz) Graphics driver file: prl_umdd.dll,prl_umdd10.dll Driver file version: 10.1.28614.0 Driver Date: 23 October 2014 0:00:00 UTC (Coordinated Universal Time) Direct3D Graphics Device Information: Adapter Description: Parallels Display Adapter (WDDM) Vendor ID string: 0x00001ab8 Device ID string: 0x00004005 VendorID: 1ab8 DeviceID: 4005 SubSystemID: 4001ab8 Revision: 0 Direct3D 10 / DXGI System Information: Dedicated Video Memory: 512 MB Dedicated System Memory: 0 MB Shared System Memory: 512 MB DxDiag System Information: Operating System: Windows 8.1 Pro 64-bit (6.2, Build 9200) (9600.winblue_rtm.130821-1623) Language: English (Regional Setting: English) System Manufacturer: Parallels Software International Inc. System Model: Parallels Virtual Platform BIOS: Default System BIOS Processor: Intel(R) Core(TM) i7-4870HQ CPU @ 2.50GHz (4 CPUs), ~2.5GHz System Memory: 16384MB RAM Page File: 2726MB used, 11993MB available DirectX Version: DirectX 11 DxDiag Version: 6.03.9600.16384 DxDiag Graphics Device Information: DirectX Version: 11.0 DDI Version: 10.1 DDI Version Number: a DxDiag WHQL Level: 0 Driver Signed Valid: True Driver Signed: False Manufacturer: Parallels Chip Type: Virtual Adapter DAC Type: Integrated RAMDAC Revision: Graphics HW Memory: 1024 MB Display Mode: 2880 x 1800 (32 bit) (60Hz) Graphics driver file: prl_umdd.dll,prl_umdd10.dll Driver file version: 8.15.0010.28614 Driver Date: 10/23/2014 07:51:56 WHQL Level: 0 Inventor Options Information: Options = 0x00000000 Warning Options = 0x00000000 Graphics driver log information:

[JDMather]

What do you see when you go to Tools>Application Options>Hardware tab and click Diagnostics at the bottom center of the dialog box?

Edit:  Oops, I see you did that while I was typing.

Ideally you would see something like this:

[crazy_1_96]

I put the clipboard past above

[crazy_1_96]

It says not certified?