Which version of windows are you running?
Tip: when you post on this forum, provide as much information as possible up front about the issue and your environment. A lot of people won't even bother replying to issues when the information provided is inadequate. Time is precious. Help others to help yourself and all that. Then you will increase the likelyhood you will get the answer you need as quick as possible.
Cheers
Scott
Scott Moyse
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RevOps Strategy Manager at Toolpath. New Zealand based.
Co-founder of the Grumpy Sloth full aluminium billet mechanical keyboard project