Entire application is low quality, small size and mouse location shifted up and laggy.

jake_egley
Explorer

Entire application is low quality, small size and mouse location shifted up and laggy.

jake_egley
Explorer
Explorer

I got a new computer a Lenovo Thinkpad P16 and now my inventor looks blurry and small as well as my mouse clicks a point that is above the cursor. Windows 11. These problems are not on present on any other application on my new computer just inventor. Vault is fine. Any help is appreciated.

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pcrawley
Advisor
Advisor

Yuck!  I see the video - it's almost unusable.

 

The Lenovo P16 has many processor/graphics options.  Does yours have the Nvidia graphics card?

It looks like you are running Windows 11, so the graphics card selection for Inventor is done by Windows - System > Display > Graphics:

pcrawley_0-1736364903154.png

(You used to do this from the Nvidia Control Panel, but that changed with Win 11)

Make sure your Windows hasn't defaulted to the built-in Intel card.

Peter
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johnsonshiue
Community Manager
Community Manager

Hi! Please try a few things. Make sure all critical Windows updates are installed and the latest graphics driver is installed. Go to Windows Display settings and select the recommended resolution and scale. Right-click on the Inventor desktop icon -> Properties -> Compatibility -> Change High DPI Settings -> check both boxes.

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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jake_egley
Explorer
Explorer

Thanks Peter. It was set to "Let Windows decide (High performance)" so I switched it to "High Performance (NVIDIA RTX 2000 Ada Generation Laptop GPU)". I had to restart Inventor for the change to take place and it started it up clear and cursor correct but still glitchy cursor movement. I then thought maybe it had to do with my laptop being plugged into a monitor and indeed upon opening inventor on my laptop and then closing my laptop the problems came back on my monitor. So the quality and cursor position problems are caused by opening inventor with the laptop open and then closing the laptop to view only with monitors. The glitchy mouse movement is still a problem.

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pcrawley
Advisor
Advisor

That sounds like progress!  Your mouse... Logitech (or similar) with special drivers - or Windows HID Compliant?

 

Some mouse drivers have special "gaming" modes that switch automatically when entering an application running DirectX.  Check your driver (Windows > Settings > Bluetooth & Devices) - or the Logictech/other drivers.

 

Failing that (and assuming you do have a decent mouse) - can you try a 'cheap' standard wired mouse that does use the default HID driver just to rule-out 3rd-Party drivers?

Peter
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jake_egley
Explorer
Explorer
Accepted solution

I was using a Lenovo wireless mouse and keyboard combo that was glitching. I switched to a wired dell and wired lenovo keyboard and they work without glitching. So I just gave the wireless to IT and its gone now. All my problems are resolved by workarounds.

pcrawley
Advisor
Advisor

Glad it is sorted.  Don't forget to "Accept Solution" so that future visitors can find the solution more easily.

Peter
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