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Avatech AVI viewing

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Message 1 of 17
Anonymous
389 Views, 16 Replies
‎07-06-2003 08:32 PM
‎07-06-2003 08:32 PM

Avatech AVI viewing

While viewing any of the AVI from Avatech (see URL)
http://www.avat.com/training/elearning/techtips_action.asp?sgid=4
the dialog is in one continuation but the AVI movie is skipping,
(after 40-60 seconds is just stalls, sometime its back, but skips
a lot of displays) have to actuate the refresh and start over again
or continue from the position where the skipping occurs.
Have high speed connection, DSL.
1 Gig RAM.
Any one experience similar problem or know how it can be corrected.

Thanks
Wolfe
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16 REPLIES 16
Message 2 of 17
Anonymous
in reply to: Anonymous
‎07-06-2003 10:46 PM
‎07-06-2003 10:46 PM

I've had problems with Avatech's videos as well but I'm only running dial-up (give me a break, high speed isn't available in my area). I've talked with Avatech about making the files downloadable to help out slow downloaders like me but Avatech said "no". B-(



It's not the same as your problem Wolfe but just thought I'd let you know that someone else has also had problems with Avatech's videos.



MechMan
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Message 3 of 17
Anonymous
in reply to: Anonymous
‎07-06-2003 11:04 PM
‎07-06-2003 11:04 PM


Thanks MechMan and Larry Caldwell (Larry responded to IV Sheet Metal
AVI),

if we get enough response, will forward thereafter all the emails to
Avatech.

Keep the complaints/suggestion coming in.

 

Wolfe

 


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I've
had problems with Avatech's videos as well but I'm only running dial-up (give
me a break, high speed isn't available in my area). I've talked with Avatech
about making the files downloadable to help out slow downloaders like me but
Avatech said "no". B-(


It's not the same as your problem Wolfe but just thought I'd let you know
that someone else has also had problems with Avatech's videos.


MechMan

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Message 4 of 17
Anonymous
in reply to: Anonymous
‎07-06-2003 11:45 PM
‎07-06-2003 11:45 PM

Sorry to hear you are having problems with the media
at our website. Please follow the steps below to help resolve the issue. If all
else fails don't hesitate to contact the web master at
href="mailto:webmaster@avat.com">webmaster@avat.com for further technical
support on the issue.


System Requirements:


To view Avatech's Streaming Media, the following
items are required:



If your Windows Media Player version meets the
minimum requirements but the online content still isn't working. Then
href="http://www.avat.com/training/elearning/edemos.asp#">
size=2>Click Here to trouble shoot the
problem.

 

Carl Smith

Avatech Solutions
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Message 5 of 17
Anonymous
in reply to: Anonymous
‎07-07-2003 01:21 AM
‎07-07-2003 01:21 AM

Thank you Carl for your response.

Originally had send an email July 1/03 with this concern to your

Andrew Hancock. Maybe due to normal holiday schedule at this time
have

not received any response.

Will forward the above mention email separately.

Have reinstalled MP 9 and TSCC.EXE, but still experience the same
problem.

 

Here are my system details as forwarded to your Andrew Hancock July
1/03:


Have Windows Media Player Version 9.00.00.3008

Have installed the Tech Smith codec.

My Computer details:

Graphic card: PNY Nvidia FX 500, 128 MB Ram

OS: W2K Professional
Ram: (2) 512 MB PC266 DDR
CPU: 2GIG P4 478 512K
Intel
MBD: ASUS P4S533 SIS645DX P4 478 533
Connection is via High
speed.

 

 

Thank you.

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Sorry to hear you are having problems with the
media at our website. Please follow the steps below to help resolve the issue.
If all else fails don't hesitate to contact the web master at
href="mailto:webmaster@avat.com">webmaster@avat.com for further technical
support on the issue.


System Requirements:


To view Avatech's Streaming Media, the following
items are required:



If your Windows Media Player version meets the
minimum requirements but the online content still isn't working. Then
href="http://www.avat.com/training/elearning/edemos.asp#">
size=2>Click Here to trouble shoot the
problem.

 

Carl Smith

Avatech
Solutions
Report
0 Likes
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Message 6 of 17
Anonymous
in reply to: Anonymous
‎07-07-2003 01:34 AM
‎07-07-2003 01:34 AM

Hmmm...I have the exact same MediaPlayer as Wolfe both at work and at home,
and the 40 seconds video halt on the Motion Constraints AVI is exactly the
same on both machines.
Peer
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Message 7 of 17
Anonymous
in reply to: Anonymous
‎07-07-2003 02:01 AM
‎07-07-2003 02:01 AM

Same problem here. Have 9.00.00.2980, latest TSCC.exe and high speed acess.
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Message 8 of 17
Anonymous
in reply to: Anonymous
‎07-07-2003 02:52 AM
‎07-07-2003 02:52 AM

I've had problems with some of their videos as well...audio is fine, but the
video lags behind, is really jumpy, or just stops altogether..

I've always figured it was their server or latency between them and me...

-Brian

----------

"Wolfe" wrote in message
news:1D9855FB0D5F4F0FA51BD31B2FEE07F9@in.WebX.maYIadrTaRb...
> While viewing any of the AVI from Avatech (see URL)
> http://www.avat.com/training/elearning/techtips_action.asp?sgid=4
> the dialog is in one continuation but the AVI movie is skipping,
> (after 40-60 seconds is just stalls, sometime its back, but skips
> a lot of displays) have to actuate the refresh and start over again
> or continue from the position where the skipping occurs.
> Have high speed connection, DSL.
> 1 Gig RAM.
> Any one experience similar problem or know how it can be corrected.
>
> Thanks
> Wolfe
>
>
>
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Message 9 of 17
Anonymous
in reply to: Anonymous
‎07-07-2003 03:10 AM
‎07-07-2003 03:10 AM

I spoke with Andrew (our webmaster) this morning
regarding this issue, there may some problems with the compression methods used
to create the streaming media as we have discovered that there may be some
problems with several of the other tutorials. My machines at this office don't
seem to exibit the behavior but other offices are reporting
problems.

 

Just as soon as we have it fixed I'll let you all
know.

 

Carl


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Thank you Carl for your response.

Originally had send an email July 1/03 with this concern to your

Andrew Hancock. Maybe due to normal holiday schedule at this time
have

not received any response.

Will forward the above mention email separately.

Have reinstalled MP 9 and TSCC.EXE, but still experience the same
problem.

 

Here are my system details as forwarded to your Andrew Hancock July
1/03:


Have Windows Media Player Version 9.00.00.3008

Have installed the Tech Smith codec.

My Computer details:

Graphic card: PNY Nvidia FX 500, 128 MB Ram

OS: W2K Professional
Ram: (2) 512 MB PC266 DDR
CPU: 2GIG P4 478
512K Intel
MBD: ASUS P4S533 SIS645DX P4 478 533
Connection is via High
speed.

 

 

Thank you.

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Sorry to hear you are having problems with the
media at our website. Please follow the steps below to help resolve the
issue. If all else fails don't hesitate to contact the web master at
href="mailto:webmaster@avat.com">webmaster@avat.com for further
technical support on the issue.


System Requirements:


To view Avatech's Streaming Media, the following
items are required:



If your Windows Media Player version meets the
minimum requirements but the online content still isn't working. Then
href="http://www.avat.com/training/elearning/edemos.asp#">
size=2>Click Here to trouble shoot the
problem.

 

Carl Smith

Avatech
Solutions
Report
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Message 10 of 17
Anonymous
in reply to: Anonymous
‎07-07-2003 07:42 AM
‎07-07-2003 07:42 AM

Carl, Copy of the email originally forwarded July 1 to Andrew Hancock

which I indicated to send to you, was rejected by your server.

Text below outlines the email of July 1/03 to Andrew Hancock:



Have Windows Media Player Version 9.00.00.3008

Have installed the Tech Smith codec.

My Computer details:

Graphic card: PNY Nvidia FX 500, 128 MB Ram

OS: W2K Professional
Ram: (2) 512 MB PC266 DDR
CPU: 2GIG P4 478 512K
Intel
MBD: ASUS P4S533 SIS645DX P4 478 533
Connection is via High
speed.

 

Thank you.

 

Wolfe

 

 



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I spoke with Andrew (our webmaster) this morning
regarding this issue, there may some problems with the compression methods
used to create the streaming media as we have discovered that there may be
some problems with several of the other tutorials. My machines at this office
don't seem to exibit the behavior but other offices are reporting
problems.

 

Just as soon as we have it fixed I'll let you all
know.

 

Carl


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Thank you Carl for your response.

Originally had send an email July 1/03 with this concern to your

Andrew Hancock. Maybe due to normal holiday schedule at this time
have

not received any response.

Will forward the above mention email separately.

Have reinstalled MP 9 and TSCC.EXE, but still experience the same
problem.

 

Here are my system details as forwarded to your Andrew Hancock July
1/03:


Have Windows Media Player Version 9.00.00.3008

Have installed the Tech Smith codec.

My Computer details:

Graphic card: PNY Nvidia FX 500, 128 MB Ram

OS: W2K Professional
Ram: (2) 512 MB PC266 DDR
CPU: 2GIG P4 478
512K Intel
MBD: ASUS P4S533 SIS645DX P4 478 533
Connection is via High
speed.

 

 

Thank you.

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Sorry to hear you are having problems with the
media at our website. Please follow the steps below to help resolve the
issue. If all else fails don't hesitate to contact the web master at
href="mailto:webmaster@avat.com">webmaster@avat.com for further
technical support on the issue.


System Requirements:


To view Avatech's Streaming Media, the
following items are required:



If your Windows Media Player version meets
the minimum requirements but the online content still isn't working. Then

face=Arial size=2>Click Here to trouble
shoot the problem.

 

Carl Smith

Avatech
Solutions
Report
0 Likes
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Message 11 of 17
Anonymous
in reply to: Anonymous
‎07-15-2003 02:20 AM
‎07-15-2003 02:20 AM

Hi Carl,

Have the problems been resolved, viewing of Avatech AVI files?

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I spoke with Andrew (our webmaster) this morning
regarding this issue, there may some problems with the compression methods
used to create the streaming media as we have discovered that there may be
some problems with several of the other tutorials. My machines at this office
don't seem to exibit the behavior but other offices are reporting
problems.

 

Just as soon as we have it fixed I'll let you all
know.

 

Carl


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Thank you Carl for your response.

Originally had send an email July 1/03 with this concern to your

Andrew Hancock. Maybe due to normal holiday schedule at this time
have

not received any response.

Will forward the above mention email separately.

Have reinstalled MP 9 and TSCC.EXE, but still experience the same
problem.

 

Here are my system details as forwarded to your Andrew Hancock July
1/03:


Have Windows Media Player Version 9.00.00.3008

Have installed the Tech Smith codec.

My Computer details:

Graphic card: PNY Nvidia FX 500, 128 MB Ram

OS: W2K Professional
Ram: (2) 512 MB PC266 DDR
CPU: 2GIG P4 478
512K Intel
MBD: ASUS P4S533 SIS645DX P4 478 533
Connection is via High
speed.

 

 

Thank you.

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Sorry to hear you are having problems with the
media at our website. Please follow the steps below to help resolve the
issue. If all else fails don't hesitate to contact the web master at
href="mailto:webmaster@avat.com">webmaster@avat.com for further
technical support on the issue.


System Requirements:


To view Avatech's Streaming Media, the
following items are required:



If your Windows Media Player version meets
the minimum requirements but the online content still isn't working. Then

face=Arial size=2>Click Here to trouble
shoot the problem.

 

Carl Smith

Avatech
Solutions
Report
0 Likes
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Message 12 of 17
Anonymous
in reply to: Anonymous
‎07-15-2003 03:29 AM
‎07-15-2003 03:29 AM

I'm not sure. I have been out of the office for a
time. I'll get with the web guys and see what they say.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Hi Carl,

Have the problems been resolved, viewing of Avatech AVI files?

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I spoke with Andrew (our webmaster) this
morning regarding this issue, there may some problems with the compression
methods used to create the streaming media as we have discovered that there
may be some problems with several of the other tutorials. My machines at
this office don't seem to exibit the behavior but other offices are
reporting problems.

 

Just as soon as we have it fixed I'll let you
all know.

 

Carl


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Thank you Carl for your response.

Originally had send an email July 1/03 with this concern to
your

Andrew Hancock. Maybe due to normal holiday schedule at this time
have

not received any response.

Will forward the above mention email separately.

Have reinstalled MP 9 and TSCC.EXE, but still experience the same
problem.

 

Here are my system details as forwarded to your Andrew Hancock July
1/03:


Have Windows Media Player Version 9.00.00.3008

Have installed the Tech Smith codec.

My Computer details:

Graphic card: PNY Nvidia FX 500, 128 MB Ram

OS: W2K Professional
Ram: (2) 512 MB PC266 DDR
CPU: 2GIG P4 478
512K Intel
MBD: ASUS P4S533 SIS645DX P4 478 533
Connection is via
High speed.

 

 

Thank you.

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Sorry to hear you are having problems with
the media at our website. Please follow the steps below to help resolve
the issue. If all else fails don't hesitate to contact the web master at
webmaster@avat.com for further
technical support on the issue.


System Requirements:


To view Avatech's Streaming Media, the
following items are required:



If your Windows Media Player version meets
the minimum requirements but the online content still isn't working.
Then
face=Arial size=2>Click Here to
trouble shoot the problem.

 

Carl Smith

Avatech
Solutions
Report
0 Likes
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Message 13 of 17
Anonymous
in reply to: Anonymous
‎07-15-2003 04:00 AM
‎07-15-2003 04:00 AM

I can think of a sure way of finding
out......


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Hi Carl,

Have the problems been resolved, viewing of Avatech AVI files?

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I spoke with Andrew (our webmaster) this
morning regarding this issue, there may some problems with the compression
methods used to create the streaming media as we have discovered that there
may be some problems with several of the other tutorials. My machines at
this office don't seem to exibit the behavior but other offices are
reporting problems.

 

Just as soon as we have it fixed I'll let you
all know.

 

Carl


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Thank you Carl for your response.

Originally had send an email July 1/03 with this concern to
your

Andrew Hancock. Maybe due to normal holiday schedule at this time
have

not received any response.

Will forward the above mention email separately.

Have reinstalled MP 9 and TSCC.EXE, but still experience the same
problem.

 

Here are my system details as forwarded to your Andrew Hancock July
1/03:


Have Windows Media Player Version 9.00.00.3008

Have installed the Tech Smith codec.

My Computer details:

Graphic card: PNY Nvidia FX 500, 128 MB Ram

OS: W2K Professional
Ram: (2) 512 MB PC266 DDR
CPU: 2GIG P4 478
512K Intel
MBD: ASUS P4S533 SIS645DX P4 478 533
Connection is via
High speed.

 

 

Thank you.

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Sorry to hear you are having problems with
the media at our website. Please follow the steps below to help resolve
the issue. If all else fails don't hesitate to contact the web master at
webmaster@avat.com for further
technical support on the issue.


System Requirements:


To view Avatech's Streaming Media, the
following items are required:



If your Windows Media Player version meets
the minimum requirements but the online content still isn't working.
Then
face=Arial size=2>Click Here to
trouble shoot the problem.

 

Carl Smith

Avatech
Solutions
Report
0 Likes
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Message 14 of 17
Anonymous
in reply to: Anonymous
‎07-15-2003 04:20 AM
‎07-15-2003 04:20 AM

Ok now that the smart >>> is out of my
system.  I looked at four for you.

Motion Constraints did not work for me

Yes on the next three that I tested:

Adding Equations

Cut Length

Split Surfaces

 

keith


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Hi Carl,

Have the problems been resolved, viewing of Avatech AVI files?

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I spoke with Andrew (our webmaster) this
morning regarding this issue, there may some problems with the compression
methods used to create the streaming media as we have discovered that there
may be some problems with several of the other tutorials. My machines at
this office don't seem to exibit the behavior but other offices are
reporting problems.

 

Just as soon as we have it fixed I'll let you
all know.

 

Carl


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Thank you Carl for your response.

Originally had send an email July 1/03 with this concern to
your

Andrew Hancock. Maybe due to normal holiday schedule at this time
have

not received any response.

Will forward the above mention email separately.

Have reinstalled MP 9 and TSCC.EXE, but still experience the same
problem.

 

Here are my system details as forwarded to your Andrew Hancock July
1/03:


Have Windows Media Player Version 9.00.00.3008

Have installed the Tech Smith codec.

My Computer details:

Graphic card: PNY Nvidia FX 500, 128 MB Ram

OS: W2K Professional
Ram: (2) 512 MB PC266 DDR
CPU: 2GIG P4 478
512K Intel
MBD: ASUS P4S533 SIS645DX P4 478 533
Connection is via
High speed.

 

 

Thank you.

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Sorry to hear you are having problems with
the media at our website. Please follow the steps below to help resolve
the issue. If all else fails don't hesitate to contact the web master at
webmaster@avat.com for further
technical support on the issue.


System Requirements:


To view Avatech's Streaming Media, the
following items are required:



If your Windows Media Player version meets
the minimum requirements but the online content still isn't working.
Then
face=Arial size=2>Click Here to
trouble shoot the problem.

 

Carl Smith

Avatech
Solutions
Report
0 Likes
Reply
Message 15 of 17
Anonymous
in reply to: Anonymous
‎07-15-2003 09:48 PM
‎07-15-2003 09:48 PM

The website guys are aware and working on the
problem. More later. . .

 

Carl


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I'm not sure. I have been out of the office for a
time. I'll get with the web guys and see what they say.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Hi Carl,

Have the problems been resolved, viewing of Avatech AVI files?

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I spoke with Andrew (our webmaster) this
morning regarding this issue, there may some problems with the compression
methods used to create the streaming media as we have discovered that
there may be some problems with several of the other tutorials. My
machines at this office don't seem to exibit the behavior but other
offices are reporting problems.

 

Just as soon as we have it fixed I'll let you
all know.

 

Carl


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Thank you Carl for your response.

Originally had send an email July 1/03 with this concern to
your

Andrew Hancock. Maybe due to normal holiday schedule at this time
have

not received any response.

Will forward the above mention email separately.

Have reinstalled MP 9 and TSCC.EXE, but still experience the same
problem.

 

Here are my system details as forwarded to your Andrew Hancock July
1/03:


Have Windows Media Player Version 9.00.00.3008

Have installed the Tech Smith codec.

My Computer details:

Graphic card: PNY Nvidia FX 500, 128 MB Ram

OS: W2K Professional
Ram: (2) 512 MB PC266 DDR
CPU: 2GIG P4
478 512K Intel
MBD: ASUS P4S533 SIS645DX P4 478 533
Connection is
via High speed.

 

 

Thank you.

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Sorry to hear you are having problems with
the media at our website. Please follow the steps below to help
resolve the issue. If all else fails don't hesitate to contact the web
master at webmaster@avat.com
for further technical support on the issue.


System Requirements:


To view Avatech's Streaming Media, the
following items are required:



If your Windows Media Player version
meets the minimum requirements but the online content still isn't
working. Then
href="http://www.avat.com/training/elearning/edemos.asp#">
face=Arial size=2>Cl... to
trouble shoot the problem.

 

Carl Smith

Avatech
Solutions
Report
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Message 16 of 17
Anonymous
in reply to: Anonymous
‎07-15-2003 11:58 PM
‎07-15-2003 11:58 PM

Our webmaster just informed me that he 
color=#0000ff>has "reprogrammed the code to embed the streaming media based on
the media player version installed on the clients machine".

 

I hope this resolves the
issues with all of the media files in the tech tips section. Please check out
the various tech tips and give us your input.

 

Thanks,


--

Carl Smith
Senior Account Manager
Avatech Solutions
502-570-0600 or
888-891-1700

href="http://www.avatechsolutions.com">www.avatechsolutions.com

color=#000000>

More than just products . . . Performance.


How do you measure and manage your design quality?
href="http://www.avat.com/web/proofpositive">www.avat.com/web/proofpositive
Sign
up for the latest design automation news at
href="http://www.avat.com/web/signup">www.avat.com/web/signup
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Message 17 of 17
Anonymous
in reply to: Anonymous
‎07-22-2003 01:37 AM
‎07-22-2003 01:37 AM

Hi Carl and Andrew

Made the effort to test drive all your AVI and like to give you my
summary:

Overall your AVI are very interesting and informative, definitely of
help.

 

The following AVI do not show a continues picture flow, but the dialog is
continues:

Autodesk Inventor - Tolerancing on 3D Models

Autodesk Inventor - Adding Equations to your dimensions

AutoCAD Mechanical - Auto Detailing Components

AutoCAD Mechanical - Creating Associative 2D Views

Inventor - Feature Suppression with I-Part

Inventor - Using Inventor surfaces to create 3D paths

 


The following AVI do not show anything, no display, no dialog:

AutoCAD Mechanical & Inventor - Moving from 2D to 3D in Inventor

AutoCAD Mechanical - 2D Hide

 

Please let me know when the above are corrected and will test drive these
again.

 

Thank you

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

The website guys are aware and working on the
problem. More later. . .

 

Carl


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I'm not sure. I have been out of the office for
a time. I'll get with the web guys and see what they say.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Hi Carl,

Have the problems been resolved, viewing of Avatech AVI files?

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I spoke with Andrew (our webmaster) this
morning regarding this issue, there may some problems with the
compression methods used to create the streaming media as we have
discovered that there may be some problems with several of the other
tutorials. My machines at this office don't seem to exibit the behavior
but other offices are reporting problems.

 

Just as soon as we have it fixed I'll let
you all know.

 

Carl


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Thank you Carl for your response.

Originally had send an email July 1/03 with this concern to
your

Andrew Hancock. Maybe due to normal holiday schedule at this time
have

not received any response.

Will forward the above mention email separately.

Have reinstalled MP 9 and TSCC.EXE, but still experience the same
problem.

 

Here are my system details as forwarded to your Andrew Hancock
July 1/03:


Have Windows Media Player Version 9.00.00.3008

Have installed the Tech Smith codec.

My Computer details:

Graphic card: PNY Nvidia FX 500, 128 MB Ram

OS: W2K Professional
Ram: (2) 512 MB PC266 DDR
CPU: 2GIG P4
478 512K Intel
MBD: ASUS P4S533 SIS645DX P4 478 533
Connection
is via High speed.

 

 

Thank you.

 

Wolfe


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Sorry to hear you are having problems
with the media at our website. Please follow the steps below to help
resolve the issue. If all else fails don't hesitate to contact the
web master at
href="mailto:webmaster@avat.com">webmaster@avat.com for further
technical support on the issue.


System Requirements:


To view Avatech's Streaming Media, the
following items are required:



If your Windows Media Player version
meets the minimum requirements but the online content still isn't
working. Then
href="http://www.avat.com/training/elearning/edemos.asp#">
face=Arial size=... to
trouble shoot the problem.

 

Carl Smith

Avatech
Solutions
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