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Urgent ! Unable to Edit access for users

4 REPLIES 4
Reply
Message 1 of 5
contact
542 Views, 4 Replies

Urgent ! Unable to Edit access for users

Hi,

I need help with Online accound manager. I can't edit the access for my users on your website.
Nothing happen... Can you help me please ? (quickly)
I buy 5 Licenses and i can't deploye them in my studio.

 

 

Cf : Problem

 

Thnaks

 

Kris

 

4 REPLIES 4
Message 2 of 5
camilo.lemos
in reply to: contact

Hi @contact and welcome to the Autodesk Community!

 

I've forwarded a support case to our Customer Care team with high priority. The team will contact you via email as soon as they have more information or a resolution.

Our apologies for the inconvenience.



Camilo Lemos

Message 3 of 5
contact
in reply to: camilo.lemos

Hi,

Yes it's solved himself. i don't know how et why...

Regards,

Kristijan
Message 4 of 5
Anonymous
in reply to: camilo.lemos

Hi camilo,

have same problem, pls adv
Urgent ! Unable to Edit access for users.
Message 5 of 5
contact
in reply to: Anonymous

Hello !

Update and apply HotFix :

https://knowledge.autodesk.com/support/autocad/downloads/caas/downloads/content/autodesk-licensing-h...

It works !

Cheers

K


--


*Kristijan Radosavljevic*

*CEO & Co-Owner - Multiply Studio**Co-Owner - Paprika Paris*
81 Rue Saint-Maur - 75011 Paris - France
T +33 (0) 1 55 28 66 88 P +33 (0) 6 23 37 17 32

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