Transfer license

[RansiDevendra6239]

Hi everyone,

I have two licenses of Autodesk MS installed on my computer.  I want to transfer one of them to my new computer.  When I try to do the online transfer the transfer window shows only the details of one of the license (one I do not want to transfer).  Can someone let me know how I can select the other license?  Do I have to transfer one by one to the cloud server first?

Thank you.

Best regards,

Ransi

[John_Holtz]

Hi Ransi,

I suggest that your search and/or post to the Installation & Licensing forum since they deal with this type of issue more frequently.

[Anonymous]

Is this an old perpetual license? What program/version?

[RansiDevendra6239]

The two versions are Autodesk simulation mechanical 2018 and 2016.

Best regards,

Ransi

[RansiDevendra6239]

The software runs on Windows 10.

Thank you.

Best regards,

Ransi

[Anonymous]

But is it a perpetual or subscription license?

If it's a subscription license, you do not need to use the license transfer tool. 

If it's a perpetual, you can only use the license on one computer, so you could simply uninstall it from the old one and install on the new one, and generate a manual activation code if the automatic activation fails.

See more info here: https://knowledge.autodesk.com/customer-service/download-install/activate/transfer-licenses/license-...

On activation:

https://knowledge.autodesk.com/customer-service/download-install/activate/manual-activation-registra...

[RansiDevendra6239]

Hi Pola_S,
Thank you very much for the advise. I managed to install the software. I installed the software from the DVD. However, when I open Autodesk Desktop App the update Autodesk_License_Service_(x64)_5.1.5_Hotfix_1.msp was found is this something that I have to install?
Thank you.
Best regards,
Ransi

[Anonymous]

That update is for 2018 product versions. See https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Autodesk-License-Service...