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The serial number you entered is not valid. Try again. (1)

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Anonymous
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The serial number you entered is not valid. Try again. (1)

Hello, I created an Auto Desk account, installed AutoCAD2015 and tried to activate my license, as I am a university student. But I keep on receiving this message "The serial number you entered is not valid. Try again. (1)" as I try to activate it. Could I get some help please?? I need AutoCAD asap to finish some projects. 

Thank you, Giovanni

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Otto
in reply to: Anonymous

Hello giovannibn and welcome to the Autodesk community!

It looks like you're getting an "Invalid Serial Number” message or having trouble with your product key while trying to register and activate your Autodesk software. The following article(s) should help you resolve the problem:

Click Top reasons why you may get a Serial Number Error during Activation

And check Error: "Invalid serial number" (standalone activation)

For product key information: Finding Serial Numbers & Product Keys

If you’re having an issue with your product key, please make sure that you are using the correct one for your product (especially if your product comes from a suite). Finally, you should type then numbers and letters in. We do not recommend copy/paste.


I'm a software-based HelpBot, designed to provide the information you need to get up and running with Autodesk products—any time, day or night. Your feedback will help train me to deliver more accurate and helpful answers. Thanks in advance! Also, please note that I'm only set up to respond to the first post of a topic, not to any replies. Thank you!

Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software

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