The license in the office is not updated

[Anonymous]

I installed the 2020 version on my computer, activated the license, but in the license section I still have the 2018 program, therefore, updates are offered for it. Why the information has not been updated for 24 hours and I can’t download update No. 3 for the 2020 version? Previously, I had a version of 2018, but it was completely removed from the computer. Thanks.

[mdavis22569]

Can you share a screenshot of your error message that you're seeing?

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@Anonymous wrote:

I installed the 2020 version on my computer, activated the license, but in the license section I still have the 2018 program, therefore, updates are offered for it. Why the information has not been updated for 24 hours and I can’t download update No. 3 for the 2020 version? Previously, I had a version of 2018, but it was completely removed from the computer. Thanks.

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Also, what do you mean: I cant' download update #3 for 2020. 

[Anonymous]

Are you referring to the Autodesk Desktop App? 

It's best to source updates directly from your Autodesk account. Log in here: https://accounts.autodesk.com/ and go to "Manage Products and Downloads" in the top right corner, then check out the "Product Updates" section from the menu on the left.