Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SUBSCRIPTION HAS NOT YET ARRIVED

4 REPLIES 4
Reply
Message 1 of 5
vincematalines12
187 Views, 4 Replies

SUBSCRIPTION HAS NOT YET ARRIVED

Steps to reproduce
I purchased a subscription 20hrs ago and still there is no subscription details on my account. My autocad LT is still on 30 day trial


Expected results
Subscription details must be updated 2 hours after purchase


Actual results
Still no subscription posted on my account


URL where issue occurs
autodesk.com


Browser
Chrome


OS
Windows


Attachment



4 REPLIES 4
Message 2 of 5
pendean
in reply to: vincematalines12

Message 3 of 5

Can you provide links for customer support? Links seen on this website doesn't work when clicked. Error when clicked. Its been 24 hours since Ive purchased it and I dont get enough customer support for my problem

Message 4 of 5
vincematalines12
in reply to: pendean

Can you provide links for customer support? Links seen on this website doesn't work when clicked. Error when clicked. Its been 24 hours since Ive purchased it and I dont get enough customer support for my problem

Message 5 of 5
pendean
in reply to: vincematalines12


@vincematalines12 wrote:

Can you provide links for customer support? Links seen on this website doesn't work when clicked. Error when clicked. Its been 24 hours since Ive purchased it and I dont get enough customer support for my problem


https://www.autodesk.com/products 

pendean_0-1686234277713.png

 

https://www.autodesk.com/support/contact-support

pendean_1-1686234385731.png

 

 

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report