Student License not Working

[132498ZRTBC]

I got my student license, around November, started using it and it worked fine with some programs. I could only use some of the programs but not all of them. Then, 2 months ago for another project I had to use AutoCAD however, Autodesk does not let me use it because it says I have no license. After that I checked my Autodesk account and under products and services it said that I have an AutoCAD student license. The problem is that my Autodesk account tells me I have the license yet when I try to use one of Autodesk products it does not let me to. What is the problem here? Did I accidentally skip a step during my verification process? If not, what is the cause of this problem? Also, why can't I download any programs that I want rather than only being able to use AutoCAD, Fusion360 and Inventor?

[pendean]

You need to contact EDU support, no one here can assist with your licensing issues.

[leowarren34 · Accepted solution]

Hi @132498ZRTBC,

Most programs are available to students with very few exceptions,

Check if your account is still verified by logging in here: https://www.autodesk.com/education/edu-software/overview

Make sure to use the Sign In under the Get Started Button so the banner appears with your name and access expiry date.

What versions of AutoCAD appear in https://manage.autodesk.com/?

What version have you installed? 

[132498ZRTBC]

it seems to be working, thanks!

[132498ZRTBC]

it seems like I manually had to add my account to one of the seats available via user management by product screen https://manage.autodesk.com/user-access/products/product-list