Student licence reactivation not working

[U1960475]

Hi all,

Last week, I reactivated my yearly student licence but still get the "This product licence is no longer available. Please save your work and shutdown."

I'm signed in on CAD and even have the confirmation email of my Autodesk Education access being renewed.

Any help would be greatly appreciated.

[U1960475]

Hi all,

Last week, I reactivated my yearly student licence but still get the "This product licence is no longer available. Please save your work and shutdown."

I'm signed in on CAD and even have the confirmation email of my Autodesk Education access being renewed.

Any help would be greatly appreciated.

[LeoWarren-EDU]

Hi @U1960475,

This is a well-known problem and there is an article (linked here), with the steps needed to fix the issue.

Please feel free to let me know if you have any other issues or questions,

Best,

[LeoWarren-EDU]

Hi @U1960475,

This is a well-known problem and there is an article (linked here), with the steps needed to fix the issue.

Please feel free to let me know if you have any other issues or questions,

Best,