Standalone version of Autocad still asks for user name and password

[darrenguillory]

All,

A client of ours is using standalone versions of Autocad and when their users open up a drawing it is asking for a username and password as if they are using a network license. They cancel the popup and continue working but it is becoming annoying since it happens every time they open a drawing. Does someone have a suggestion on how to stop this issue from happening. I have enclosed a screenshot of the popup.

[S.Faris]

Try Resetting the Settings : To Reset the Application to the Default Settings

[S.Faris]

Check this solved thread on something similar : How to stop asking proxy at start

[Mark.Lancaster]

@darrenguillory 

This has nothing to do with the licensing of AutoCAD.  They are tryng to connect to a given server needing log in information.  This is not Autodesk related.

[darrenguillory]

Mark what do you think my next step should be since this popup is still popping up? LOL

[Mark.Lancaster]

@darrenguillory 

Based on a search.   That IP address is showing to be a private internal network address.  I would start a command prompt in windows and type ping 172.17.0.8 and see if anything comes back.

[darrenguillory]

Thanks Mark. I will post any results from my client and keep you informed.