software login issue

[user5327]

Steps to reproduce
Stuck in a loop of entering login information into Fusion 360 desktop.

Expected results
login to software and normal use it.

Actual results
always inside the loop about: (click log in -> log in at browser -> wait fusion 360 loading -> show log in button)

URL where issue occurs
no/real/url

Browser
Chrome

OS
Windows

Attachment

[lokajita.saravananQM9YN]

Please follow the steps mentioned below: 

1. Reset with the Service Utility
   • Open the Fusion Service Utility. See How to Launch the Fusion Service Utility. 
   • Select Reset Fusion.  
   • Check the desired options (Keep offline user cache, Keep user credentials).  
   • Select Yes, Proceed.  
   • Fusion will delete the files.
   • Manually restart Fusion.

2. Create a Team Hub
   Join or create a Team Hub using the Fusion Team Onboarding site. Then try the sign-in process again.

3. Set the system clock manually:

   • Go to Start > Windows Settings.
   • Select Time & Language.
   • Select the Date & Time tab.
   • Set the Time automatic: On.
   • Set the Time zone automatically: On.