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Message 1 of 5
Anonymous
1513 Views, 4 Replies

Serial Number

I managed to install Revit 2020 on my device but it was asking for the Serial number so i looked it up on the All Products and Services on my Autodesk account but the system that I just installed is nowhere to be found which prevents me from accessing Revit. How can I solve this?

 

4 REPLIES 4
Message 2 of 5
L.Maas
in reply to: Anonymous

Differetn possibilities

It might be that Revit is part of an AEC collection,

Then you should choose the "View Items" button to see what is part of the collection

 

Check with your IT department if they have given you a license

 

If you know you should have one then create a support ticket in your account so that Autodesk can check

Capture.JPG

 

Louis

EESignature

Please mention Revit version, especially when uploading Revit files.

Message 3 of 5
Anonymous
in reply to: L.Maas

thankyou! 🙂

Message 4 of 5
barthbradley
in reply to: Anonymous

You should have received an email with that info and activation instructions? Check your spam folder. 

Message 5 of 5
Anonymous
in reply to: L.Maas

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