Scan Win C:\Windows\Prefetch error

[Anonymous]

Hi there.

Im using AutoDesk ScanWin to gain control over my licensing, but there are some results which end with an error when trying to access C:\Windows\Prefetch, the error read as follows: 

Source: InventoryComputer

Error: Error collecting prefetch files: Access to C:\Windows\Prefetch is denied. 

Screenshot attached 

I would like to know how to fix this please! Thanks in advance

[natasha.l · Accepted solution]

Hello @Anonymous, 

Your access is being denied on the system due to Windows Administrator permissions. Take a look at this Microsoft article for more information and if necessary reach out to Microsoft Support. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.