@Anonymous
Welcome to the Autodesk User's Community..
And you didn't think it was important to share this error message? Providing minimal details will not help us, to help you.
The more information you provide the faster we can assist you..
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
@Anonymous
Nothing is attached. Are you using your email system to reply? If so, don't. Come back to the forums and reply there and use the tools provided
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
@Anonymous
Its in the same spot when you created your original request.. https://forums.autodesk.com/t5/installation-licensing/revit/m-p/7512324#M192669
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
@Anonymous
First you need to be careful of what you show in your images. I wouldn't think individuals that email you, would want their contact info shared out in a world wide user forum..
Secondly, an image of a failed installation is no use to us.. However in that same message of a failed installation, is a link to your installation log file. That's crucial in determining the root cause of a failed installation. At this point we can only speculate what the issue is.. So post your installation log file if you are still having an issue. If you do end up posting your installation log file, make sure to review it first to ensure there's no personal information such as your serial # in it. Personal information such as your serial # should never be shared here.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @emarquez,
Welcome to the Installation & Licensing forum, I understand that you tired our chat support.
We can help you here in the forum if you'd like, if you tried using a Download Now or Install Now you should try a more effective method called Browser Download.
I have listed some steps to prepare your system for download and installation in case you run into a problem.
If you would like to reach someone via chat for installation help, please try to access an agent >here< & click the chat option.
Please “Accept As Solution” if a reply or replies have helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
Hello @emarquez
Just checking in with you, hope you were able to resolve this. Let us know if you need further assistance with this.
Remember to please “Accept As Solution” if a reply or replies have helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
Can't find what you're looking for? Ask the community or share your knowledge.