Render Farm cannot access License from Network License Manager on server Comp

rsip · ‎06-06-2016

I am attempting to specify the license server for Maya 2016, and have attempted a few fixes.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to...

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-specify-license-s...

Neither seem to be working.

This farm has previously been rendering as expected but we had to unexpectadly install the Network License Manager on a new computer. Any ideas on what to do or how to fix this? The nodes in the farm seem unable to see the new license, which is up and running on the new server. Thank you for your time,

Otto · ‎06-06-2016

Hello rsip and welcome to the Autodesk community!

It looks like you want information on how to install the Network License Manager. Community members with similar questions found the following article(s) useful:

Installing the Network License Manager on Windows

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rsip · ‎06-06-2016

Hello and thank you for your response. I already have the LMTools / network License manager installed and had it previously working. Has there been a new version of the NLM released in the past few weeks?

Mark.Lancaster · ‎06-07-2016

@rsip

When you relocated the license manager to a new server, did you generate a new license file for it?

Mark Lancaster

& Autodesk Services MarketPlace Provider

Autodesk Inventor Certified Professional & not an Autodesk Employee

Likes is much appreciated if the information I have shared is helpful to you and/or others

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

rsip · ‎06-07-2016

Yes I did. I'll try to make a new one just in case.

laura.jolly · ‎06-07-2016

Hello, I am also OP, I just switched to my personal account. Everything with license file and LMTOOLS seems up to date and running as expected.

laura.jolly · ‎06-07-2016

Turns out it was some blocked ports on the server computer, if anyone needed an answer. Thank you for the help from the Autodesk customer support!