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"Unable to authorise user" - Maya 2016 - El Capitan

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Message 1 of 3
Anonymous
382 Views, 2 Replies

"Unable to authorise user" - Maya 2016 - El Capitan

Hi guys,

 

We are having trouble installing Maya 2016 on OSX El Capitan, as it keeps passing off the 'Unable to Authorize User" error during installation (see link below for similar image).

We have tried several solutions, no firewalls, checking permissions and the 'Root User' mentioned here to no avail.

 

Is there an updated solution, or issue with El Capitan running Maya 2016?

Any help would be greatly appreciated as we're unable to progress without our student without it. Possibly a direct download link to the installer or workaround? 

 

Regards,

 

Steve

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Message 2 of 3
Otto
in reply to: Anonymous

Hello stevebudd and welcome to the Autodesk community!

It looks like you are experiencing issues with your product on Mac OS X: El Capitan or want to know which Autodesk products are supported on El Capitan. Community members with similar questions found the following article(s) useful:

Certification for Mac El Capitan is underway. However, it is currently not supported.

Mac OS X v10.11.x (El Capitan) compatibility with AutoCAD for Mac and AutoCAD LT for Mac

AutoCAD Compatibility with OS X El Capitan (10.11)

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Message 3 of 3
Anonymous
in reply to: Otto

Unfortunately this has not helped - any further thoughts would be great!

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