Steps to reproduce
error message when trying to open a file
---------------------------------------------------------
Sorry. We have encountered some issues when preparing file for viewing. Please contact support for assistance.
Revit-UnsupportedFileType The file is not a Revit file or is not a supported version.
TranslationWorker-RecoverableInternalFailure Possibly recoverable warning exit code from extractor: -536870935
Expected results
file to open
Actual results
error as above
URL where issue occurs
https://viewer.autodesk.com/id/dXJuOmFkc2sub2JqZWN0czpvcy5vYmplY3Q6YTM2MHZpZXdlci1wcm90ZWN0ZWQvdDE3M...
Browser
Microsoft Edge
OS
Windows
