problems with reinstallation of Autodesk Robot Professional 2016

[klosow]

Hello
I have got a problem with reinstallation of Autodesk Robot Structural Analysis Professional 2016 (PL). Several days ago my two Autodesk products (AutoCAD 2016 and Robot 2016) crashed.
With some problems I managed to reinstall AutoCAD 2016. I also had to uninstall Robot2016. I also cleaned the register and I remaining files. During new installation I selected stand alone installation (R1.jpg) and then I have given my licence data (R2.jpg). At the window presented in R3.jpg I do not have possibility to continue installation (active are only Back, and Abort icons). What can be reason of the problem?
Best regards
Pawel Klosowski

[matthew.d · Accepted solution]

Hi @klosow,

Welcome to the community!

Sorry to hear about the issue. Have you tried using the Microsoft Fixit tool to repair the program file/installation? If you cannot use the tool, try disabling your antivirus and redownloading from the virtual agent.

[klosow · Accepted solution]

Hello

Application of Microsoft Fixing Tool "unlocked" the installation and after some following small problems I managed to reinstall AutoDESK Robot 2016

Thank you for help

Pawel Klosowski