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Problem activating licence

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Message 1 of 3
Anonymous
214 Views, 2 Replies

Problem activating licence

Hi, I have just purchased AutoCAD Lt 2020 and received a product key and serial number. When I enter these to try and activate my licence I have a message that the serial number is incorrect. I have entered the product key and serial number on my Autodesk licence certificate.

What do I do?

Thanks

Keith

2 REPLIES 2
Message 2 of 3
Anonymous
in reply to: Anonymous

Have you checked the product on your Autodesk account - it might have been migrated to the Sign in activation method:

 

https://knowledge.autodesk.com/customer-service/download-install/activate/subscriber-activation

Message 3 of 3
leowarren34
in reply to: Anonymous

Correct me if wrong but all software in 2020 has sign on activation, but if you really need the serial number then it'll be under: http://manage.autodesk.com/

Leo Warren
Autodesk Student Ambassador Diamond
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