Postal Code in wrong format

[Anonymous]

Hey, I was just trying to activate a new install of AutoCAD 2011, but during the activation of my license, it asks for my postal code. I'm in Canada, and the format we use is XXX-XXX, yet the install says wrong format. I've also tried formatting it as XXXXXX, but no luck. Any help here?

[Anonymous]

Hey, I was just trying to activate a new install of AutoCAD 2011, but during the activation of my license, it asks for my postal code. I'm in Canada, and the format we use is XXX-XXX, yet the install says wrong format. I've also tried formatting it as XXXXXX, but no luck. Any help here?

[Anonymous · Accepted solution]

Please help!
This is happening to me too on registration of Maya 2011

Like above post, my postal code is in A#A - #A# format, where "A" is a letter.

i also tried A#A#A#.

EDIT:

Wikipedia to the rescue

http://en.wikipedia.org/wiki/Postal_codes_in_Canada

the format they are looking for is "A0A 0A0, where A is a letter and 0 is a digit, with a space separating the third and fourth characters."

[Anonymous · Accepted solution]

Please help!
This is happening to me too on registration of Maya 2011

Like above post, my postal code is in A#A - #A# format, where "A" is a letter.

i also tried A#A#A#.

EDIT:

Wikipedia to the rescue

http://en.wikipedia.org/wiki/Postal_codes_in_Canada

the format they are looking for is "A0A 0A0, where A is a letter and 0 is a digit, with a space separating the third and fourth characters."

[darmova]

The postal code for Czech Republic is just numbers in the format 000 00 and the registration form does not accept any of them. The license stopped working and there is currently no way for people from Czechia to fix that issue. (The country is of course set up correctly in the form)

[darmova]

The postal code for Czech Republic is just numbers in the format 000 00 and the registration form does not accept any of them. The license stopped working and there is currently no way for people from Czechia to fix that issue. (The country is of course set up correctly in the form)

[mdavis22569]

@LeoWarren-EDU is this something you can help with? 

[mdavis22569]

@LeoWarren-EDU is this something you can help with? 

[marinadevlieger]

I have the same problem in the Netherland 0000XX is our postal code format.

[marinadevlieger]

I have the same problem in the Netherland 0000XX is our postal code format.

[LeoWarren-EDU]

Hi @marinadevlieger and @darmova,

I apologise for the late response, I've forwarded this post to our Education Team who will be able to update the form,

All the best,

[LeoWarren-EDU]

Hi @marinadevlieger and @darmova,

I apologise for the late response, I've forwarded this post to our Education Team who will be able to update the form,

All the best,

[LeoWarren-EDU · Accepted solution]

Hi @darmova and @marinadevlieger,

Can you try the relevant format:

Czech Republic: 000 00

Netherlands: 0000 XX

Please let me know if this works,

All the best,

[LeoWarren-EDU · Accepted solution]

Hi @darmova and @marinadevlieger,

Can you try the relevant format:

Czech Republic: 000 00

Netherlands: 0000 XX

Please let me know if this works,

All the best,

[marinadevlieger]

It worked with a space between digits and letters. Is it possible though to mention this in the error?

[marinadevlieger]

It worked with a space between digits and letters. Is it possible though to mention this in the error?

[LeoWarren-EDU]

Hi @marinadevlieger,

I'm happy to hear that worked - I'll ask our education team to see if they can make this formatting more clear for future users.

If you have any further questions, please don't hesitate to let me know 🙂

[LeoWarren-EDU]

Hi @marinadevlieger,

I'm happy to hear that worked - I'll ask our education team to see if they can make this formatting more clear for future users.

If you have any further questions, please don't hesitate to let me know 🙂