please look at this

[Anonymous]

last night(march 12th) I purchased Autodesk sketchbook pro7 and didn't get my serial number and product key.

I searched some faqs and didn't find any information about this problem. 

Sure, I did get an e-mail from you but, there ain't no such serial number or product key.

In e-mail I only got a product sku, but it doesn't correspond to the digits of sample.

Like mine is xxxxx-xxxxxx-xxxx but it seems like a different number. Think it's not a proper number for activation.

What should I do???

My e-mail is hyungwow01@naver.com

Please contact me quickly.

Thank you.

my order number : 9731148359

[Anonymous]

last night(march 12th) I purchased Autodesk sketchbook pro7 and didn't get my serial number and product key.

I searched some faqs and didn't find any information about this problem. 

Sure, I did get an e-mail from you but, there ain't no such serial number or product key.

In e-mail I only got a product sku, but it doesn't correspond to the digits of sample.

Like mine is xxxxx-xxxxxx-xxxx but it seems like a different number. Think it's not a proper number for activation.

What should I do???

My e-mail is hyungwow01@naver.com

Please contact me quickly.

Thank you.

my order number : 9731148359

[asburyj]

I checked your order and it appears that the Fulfillment Failed . There's an internal case open for it so you should be contacted by that team if they need anything additional from you. Once the order is processed you would receive a Serial number to activate with. For your records that case number is 10550681. 

[asburyj]

I checked your order and it appears that the Fulfillment Failed . There's an internal case open for it so you should be contacted by that team if they need anything additional from you. Once the order is processed you would receive a Serial number to activate with. For your records that case number is 10550681.