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Multiple License registration emails

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Message 1 of 3
joanne_robson1
338 Views, 2 Replies

Multiple License registration emails

Product: AutoCAD 2019
License Type: Education Multi-seat Stand-alone
Access Type: Single-user
Authorized Usage: Installation on up to 1250 devices. No network server required

 

I am at a High School and have used the School email address as our login.

I created an installation package to install Autocad via PDQ Deploy on all of our lab computers, but every time that I install the product, the school receives a thank you email for registering the product.
I do not want to have a flood of emails coming to the school every time that I install Autodesk onto a computer.
How do we stop these emails? I have checked our preferences and emails are turned off there.
I still need to do another bunch of computers.
I have contacted Autocad support and they suggested I post my question here.
Hopefully someone can help.
Thanks.

******************
Email reads:
Subject: Autodesk Registration & Activations Autodesk AutoCAD 2019

Thank you for registering your Autodesk product.
The information you provide helps us serve you better in the future and helps you stay informed about Autodesk products and services.
Autodesk User ID: xxxx-h.school
Serial Number: 0000000
Product: Autodesk AutoCAD 2019
Computer Name: xxxx
Sincerely
Autodesk Global Business Services
******************************

2 REPLIES 2
Message 2 of 3
pendean
in reply to: joanne_robson1

AFAIK there is nothing you can do about that feature: I suspect it is a software piracy control issue.

EDU centric support is over here https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-contact-the-Suppo...
Message 3 of 3

@joanne_robson1 

 

This is standard protocol when you activate serial # based standalone product.

 

If it was me and for a school I would've requested the network version.   Less work when it comes to activating it.  😁

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


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