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Message 1 of 2
Anonymous
263 Views, 1 Reply

Maya not booting

Hello,


Recently, Maya almost never started. It remains frozen on the loading page and nothing more.

I try to re download and reinstall but it changes nothing.

It's the same for Maya 2015 or 2016 ENG.

My computer:

OSX 10.10.3
iMac (27-inch, Mid 2011)
3.4 GHz Intel Core i7
16GB 1333MHz DDR3
AMD Radeon HD 6970M 2048 MB

Thank you in advance for your help
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Message 2 of 2
warnold1
in reply to: Anonymous

Without more information, it's hard to know what is happening, assuming it's getting stuck on the license check

Has Maya ever run on the machine ?

Use Apple's Activity Monitor application to get a sample of the Maya process to see where it is

Are there any dialog windows underneath the Maya splash screen

Check the log files in /tmp/Adlm.log

From a terminal window run Maya directly to see what messages if any are output

export FLEXLM_DIAGNOSTICS=3
/Applications/Autodesk/maya2016/Maya.app/Contents/MacOS/Maya

Do you have any "extended" characters in your home path, in case the locale is causinfpg problems

Have you tried to reboot the machine, it's possible the mutex used for licensing gets locked and needs to be cleared


Wayne Arnold

Developer

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