Maya 2020 - Install Error 1603

[Anonymous]

Hello Friends, 

I'm at about my wits end trying to figure this out.  I'm getting the error and after reading through every other post I couldn't find a solution. Attached is my install log, I think. I wasn't 100% sure how to access what the helpers have been asking.

I've managed to get the Autodesk Desktop App installed, but every time we do Maya 2020 Arnold - It gets to 56% and crashes. I've really tried to do everything from MS Fix-It; to rebooting to looking at the registry and I just can't figure it out. 

[natasha.l · Accepted solution]

Hello @Anonymous, 

Error 1603 is a generic error generated by the Microsoft Windows Installer (MSI) when a problem occurred during the installation of your Autodesk product. Please conduct the steps listed below: 

1. Conduct a Clean Uninstall of the previous installation & use the MSfixitTool to complete it
2. Reboot the computer, make sure apps are not auto running in the background 
3. Log in as Administrator (check your permissions, full control) or create a new profile
4. Make sure you have an uninterrupted high-speed connection to the internet & try adjusting your LAN  & proxy settings etc.
5. Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
6. Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
7. Use the Browser Download Method in your Autodesk Account or via the AVA | Autodesk Virtual Agent (download all the parts)

Related Article: "Install error 1603: Fatal during installation." during installation of Autodesk software

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

I managed to get things installed. Now when I go to activate when I click Select at entering a Serial Number and it crashes. 

[Anonymous]

It's all fixed. I had to reinstall windows. uhg.

[natasha.l]

Hello @Anonymous, 

It's great you got it fixed & thank you for returning to let us know! Have a good one. 😊