License Question and Issues

[Anonymous]

Hello I will do my best to explain the situation.   We were under the impression that when we purchased the software we were getting one seat that could be shared between computers.   Does this require the network license manager to be in place?   For the last year there was only one guy that needed access so the software was originally setup and installed on his machine.  I'm not sure if we set it up wrong by doing that but now the license is tied to that machine.  I was able to use the transfer license utility to get it back to our autodesk account. 

How can i set this up so the license can be shared.  I have downloaded the network license manager and set it up on our server.  However I can't seem to figure out how to get the license.

Maybe our account is not set up the way I am thinking and it can't be shared.  I am attaching a picture that shows our account.  I appreciate any help very much.

[DarrenP]

that is a standalone license not a network license

1 license means 1 user this is not meant to be shared with multiple users & machines

that 1 user can install on a desktop and a laptop and only that 1 person use the software at one time if you need multiple people that need the software at the same time you need to buy more

[Anonymous]

Ok thanks for clearing that up.  Is there anyway to change my current license? 

[Mark.Lancaster]

@Anonymous

No there's not..  You will have to subscribe to term base licensing at this point.

[natasha.l · Accepted solution]

Hello @Anonymous,

Welcome! 

It seems you have a Standalone license it supposts one or more Autodesk products for an individual user. There is a multi-seat version that supports a specific number of users. Software can be installed on additional computers in your facility, but the number of concurrent users is limited.

Please contact us if you have further questions regarding Configuring a Product or Editing Your Account.

Thank you.