Licence error

[Anonymous]

I recently bought autocad lt 2008. I registered the acquired license but unfortunately it only worked until the next computer start. I need to generate the activation code every time I turn on the program. It is not convenient and shouldn't be happenning, because I've purchased the licence legally. Whal should I do?

[Mark.Lancaster]

@Anonymous

Welcome to the Autodesk User's Community..

AutoCAD LT 2008 is a 10 year old product and has been retired for many many years and hasn't been sold by Autodesk for many many years as well..   Which means you couldn't purchased it legally.  Where did you get this copy from?

[Anonymous]

I have purchased it legally!!! I know it is an old product. I bought this program in the december and the license was transferred to me legally. You're not helping 😞

[Mark.Lancaster]

@Anonymous

We are only users here and have no insight into your license and/or how you got it.  We can only go by the words you provide.   If the license was transferred through the proper channels of Autodesk using the Transfer of Ownership, meaning was this done?

[Anonymous]

Of course it was done.

[Mark.Lancaster]

@Anonymous

No problem..  Not sure why you spent money on a 10 year old product but that's your choice.. 

You will need to reach out to the Autodesk License and Activation Team for this..

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AUTODESK LICENSING & ACTIVATION TEAM CONTACT INFO

• Ask AVA (Autodesk Virtual Agent) in English: Online

• Phone: (866) 681-4359

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 Update:  Another reason could be your operating system?  What is your OS?  Do you have full admin rights to your PC because it has to write to the certain areas of your machine?

[Anonymous]

that's the point, I spent very little money on a well-functioning product. Isn't there any other solution. I tried to talk to AVA and no effect . when it comes to the telephone number, unfortunately I will not call because I live in Poland

[Mark.Lancaster]

@Anonymous

I would have no clue about phone #s for Autodesk activation in other countries.  I will tag @natasha.l for her input.

[Anonymous]

well...thanks anyway.

[natasha.l]

Hello @Anonymous, 

Welcome. 

Please let us know where you purchased this product from? What operating system are you using?

Autodesk products are sold through the Autodesk EStore or by locating an authorized Reseller, so please be careful when purchasing Autodesk products 

from sources outside of our authorized resellers center on our website, Autodesk can not provide support for products purchased outside of these sources. 

If it is a newer OS that is not supported by this version you will start experiencing issues as the OS continues to receive maintenance & updates etc. 

Please “Accept As Solution” if a reply or replies have helped resolve the issue or answered your question, to help others in the community.