Inventor cannot access your license

shastu
Advisor
Advisor

Inventor cannot access your license

shastu
Advisor
Advisor

I have seen several post on this topic.  The solutions I have seen are to either update the Autodesk licensing service or to go to the services and make sure the windows service Autodesk Desktop Licensing Service is running.  My problem is that I am seeing this message on an Inventor Read-Only installation.  The Inventor Read-Only installation is not supposed to need a license.  I have installed this on several other machines and have never had this problem.  What is even stranger is that this problem only exists for a particular user on the same machine.  For example, If I log on as a different user, then it works fine and I don't see the message.  So I am guessing it has something to do with their profile, but I can't figure out what the problem is.  And then just when you thought it couldn't get any more puzzling, the problem only exist when I am double clicking on a file to open it.  If I just open Inventor Read-only without double clicking on a file, then it opens fine and I can open the same file that I was trying to double click on.  You may be thinking, well why don't you just open it first and then open your file, but we are using the read-only version with Inventor Vault and when I use the "Open" from vault, it is using the same process apparently as a double click and I see the message.  Does anyone know why i would be seeing this error when I am opening a file with the Read-only version?

0 Likes
Reply
Accepted solutions (1)
888 Views
3 Replies
Replies (3)

mluterman
Advisor
Advisor

I get this when I reboot and Inventor tries to report to Autodesk before I have an internet connection. This has helped me in the past:

mluterman_0-1689083997691.png

 

0 Likes

shastu
Advisor
Advisor

I appreciate the suggestion.  I tried terminating the processes that you mentioned.  I also tried disabling the services, but it did not help.  I don't understand what steps 4 and 5 are for.  All you are doing is opening a windows explorer and going to a directory.   Was I supposed to do something once I got to the Web Services folder?  Also I just don't understand why it is even trying to access a license when the read-only version doesn't require a license, and why does it do it just for the one user, but other users on the same computer work fine.

0 Likes

shastu
Advisor
Advisor
Accepted solution

O.K.  I guess I just had a senior moment.  It is embarrassing to admit to what was going on but in case anyone else ever runs into this, I thought I should humble myself and share what was happening.  Somehow the extensions got tied to the full version of Inventor instead of the Read-Only Mode.  So when I double-clicked on the file from a windows explorer, it was trying to open the full version, but I didn't realize it because the error window came up in front of the Inventor Window and when I clicked on OK to the error both windows went away.  Once I re-assigned the file association to the Read Only Mode then of course it opened without issue.