Hello I&L Community,
I just would like to provide information on how to install ReCap or ReCap Pro successfully.
When you install ReCap it will automatically install ReCap & ReCap Photo, when you sign-in & activate with a ReCap Pro serial number it will validate the access to ReCap Pro features.
Application Accessibility
1. After installing, a 30day free Trial will automatically begin, unless an assigned user has access to ReCap Pro & signs-in or a network license is present for the user.
2. If you wish to activate a ReCap Pro license the assigned user with access to ReCap Pro will have to enter the Serial Number & Product key to activate.
If you have a multi-user(network) license they will pull the license & sign-in
3. Select "Activate".
4. Select " Enter a Serial Number".
Note: Also, apply all the Updates indicated in the above screenshot under "Update Available" drop down.
Natasha
Community Product Support Specialist
Helpful Links:
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Solved! Go to Solution.
Solved by natasha.l. Go to Solution.
For Recap Pro Updates:
Recap Pro Update V3.0.2.12 & Recap Pro Update v4.2.0.2 (new full install)
For Recap Photo when you launch indicates a prompt message, apply the updates in the following order:
1.Autodesk ReCap Photo Update v18.1.0.18 for v18.0.0.56
2.Autodesk ReCap Photo Update v18.2.0.8 for v18.1.0.18
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
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