Installing on two computers.

[Anonymous]

Hey! 

OK so I have the 2013 version of Autodesk Entertainment Creation Suite installed on my pc, now I want to install the same sofware on another computer but when it comes to adding the same serial number and product key from my last installment it says i have the wrong product key... I've tried different product keys but then it says i have the wrong serial number, why wont my old serial number and product key work again? 

Thanks 

Dan. 

[JDMather]

Is this for a student license or a commercial license?

[Anonymous]

A student licence

Sent from my iPhone

[JDMather]

I don't think 2013 student license is available anymore.

You can download 2014, 15 or 16.

[Anonymous]

I've tried getting 2015 but it always says failed??

Sent from my iPhone

[matthew.d]

Hi @Anonymous,

Sorry to hear that 2015 is failing. For clarification, is this happening during the install or download? Is there a more specific error message it is providing? Let us know, as we are happy to help.