installing Autocad 2018 LT on desktop (multiple users)

[Anonymous]

I've installed Autocad LT 2018 (single-user) on a desktop which will be used by multiple users. Only one user can be logged in at the desktop!

During the installation I've filled in my Serial number and Product key. After installation, I can use Autocad.

When a different user logs in, Autocad will not start. Error = "Establish an internet connection to continu". The autodesk license server connot be foud"

How can I install Autocad on this desktop (wihout internet connection) so everyone can use Autocad?

This is a public forum, please refrain from posting serial numbers or personal information


Edited by
Discussion_Admin

[Otto]

Hello warrie.dokter and welcome to the Autodesk community!

It looks like you're seeing the "Desktop Subscription Licensing" error. This error sometimes occurs due to an Autodesk licensing hotfix, lack of proper connection like network flow is blocked by Proxy Server or an Autodesk Servers Issue. The following article(s) should help you resolve the problem:

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Desktop Subscription Licensing Error: "Establish an Internet connection to continue"

Desktop Subscription customers get “Establish an internet connection to continue” error at login

Quick Start Guide: Setting up your Autodesk Desktop Subscription Software

[markcalloway]

Hi,

Just a few quick questions so someone might be able to help you.

To clarify Autocad LT works perfectly fine for one person only?

Do all the different users use different Windows Logins on that computer?

Do you use a proxy server?

Do the Windows User accounts have different rights I.E does the working user have admin rights and the others don't.

Hopefully answering these question will help someone to assist you.

Regards,

Mark

[Anonymous]

To clarify Autocad LT works perfectly fine for one person only?

It is working fine for me, 2 others has tried and it did not work

Do all the different users use different Windows Logins on that computer?
Yes, all have a different login name

Do you use a proxy server?
No

Do the Windows User accounts have different rights I.E does the working user have admin rights and the others don't.

Yes, I have admin rights and others don't.

[Mark.Lancaster · Accepted solution]

@Anonymous

First thing..  Never and I mean never share personal information such as your serial # here.  This is a world wide user forum.  I will notify the moderator to remove your sensitive information.

Second thing.. Single user subscription license was not really designed to be installed on a single machine and numerous people access it.

Final thing..  If you are not going to give end users internet access or restrict them..  Single user subscription license is not going to work for you.  Every time the application is launched it checks to see if there's a "live" internet connection.  If it doesn't find one it puts you in a 30 day off-line mode.  When the counter gets down to 7 or 10 days, it will prompt you to connect.  Upon the 31st day, the application will not function until you do establish an Internet connection.  Also the first launch after the application is installed for each user, it has to authorize it.

However, it also appears that other users are reporting this establish an internet connection to continue message.  But we are only users and have no access to troubleshoot Autodesk issues.  Your issue could be related to what I've already said or it could be related to this.   As a test you can disconnect for your network/internet and launch the application.  At that point it will put you in a 30 day off-line mode.